Question about Amana SXD524VW Side by Side Refrigerator

1 Answer

Help! Water on floor, motor running, all food is barely cool.

A few days ago I noticed a small puddle on the floor near the freezer. Inside the door was an frozen icicle going all the way down the door. I cleaned it all up and thought the door had been left open. Today, more puddle and my ice cube basket is 1/2 full and the ice cubes are melting. The refrigerator part is not cooling and freezer food is thawing out.

Thank you kindly for responding. Anything I can do on my own would be great. I am a single mom on a teacher's salary and was told yesterday that I will soon need a new AC/Heating unit!!!

Thank you, thank you, thank you for any advice!

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  • SOSFromVegas Mar 30, 2008


    Thank you so much for your quick reply!





    1. The only frost that I can see is running along some recessed wires located in the lower area of the freezer compartment back section.





    2. The motor sounds normal, although I thought I heard a couple clicks today and wondered where those were coming from. If there are clicks, they are few and far between.





    3. I cannot tell where the metal strip between the doors is located, unless it is white like the rest of the unit. I felt both sides -freezer as well as refrigerator AND the front part and nothing was warm or even room temperature...all cool.





    Just now, I heard the motor turn off, yet the settings are the highest possible AND freezer items are continuing to thaw.





    Any thoughts? This refrigerator is about 8 years young.

  • SOSFromVegas Mar 30, 2008

    Ooops...I responded to Aborcass BEFORE his email instead of here...so, here goes again:




    Thank you so much for your quick reply!





    1. The only frost that I can see is running along some recessed wires located in the lower area of the freezer compartment back section.





    2. The motor sounds normal, although I thought I heard a couple clicks today and wondered where those were coming from. If there are clicks, they are few and far between.





    3. I cannot tell where the metal strip between the doors is located, unless it is white like the rest of the unit. I felt both sides -freezer as well as refrigerator AND the front part and nothing was warm or even room temperature...all cool.





    Just now, I heard the motor turn off, yet the settings are the highest possible AND freezer items are continuing to thaw.





    Any thoughts? This refrigerator is about 8 years young.

  • SOSFromVegas Mar 31, 2008

    Hello Aborcass,



    1. Is there something I should know about vacuumming UNDER the refrigerator? I have never done this before.



    2. Should the fan be running all the time or only when the compressor is on?



    Thank you so very much!

  • SOSFromVegas Mar 31, 2008

    Hello Aborcass,



    I did what you said and voila! All is fine now. Everything is getting super cool and now I can see why! There was so much dust. I even took off the grate over the fan and wiped off the covered up blades. Thanks for the help. Now I can spend $ on things to go inside of the refrigerator instead of someone working on the outside of the refrigerator!



    Very Grateful Vegas Teacher,

    C.

  • Anonymous Apr 25, 2008

    Food in freezer was thawing and refrigerator is cool but not cold. Everything appears to be running. all noises normal. Cleaned lots and lots of hair and dust off the coils. Turned it back on and the lowest part of the freezer around air flow vent froze up. Then used hair dryer to totally thaw the back interior wall of freezer. Now it appears to be getting cold near the bottom but not up high. How long should it take? Doesn't appear to have any air flow to refrigarator. Don't know what else to check

  • Ron Coons
    Ron Coons May 11, 2010

    can be a few issues, here . do you seee any frost building up in front of the lower freezer back wall??? do you hear hte mototr runnnig as normal, or is it constantly clicking on / off?.. feel the metal strip betwwen the doors is it hot to touch , or just room temp ,. it should be room temp if its hot youll need to vacuunn your coils underneath unit as well as check for the fan behind rear of cabinet and see if its turning to cool off compressor.

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  • 2,651 Answers

Honestly, heres what id do.
vacuumm under and behind the unit. whilr behind the unit vacuumming check the fan motor next to the compressor, is it turning??? it should be on cooling the compressor as to not overheat. compressor should be warm to hot but not HOT to touch. if after cleanig under you dont get visable results. i would call a local servicer.(dontpull one out of the weekly reader, go on adise of others or perhaps manufactures reccomendation

Posted on Mar 31, 2008

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