Question about Canon PIXMA MX310 All-In-One Printer

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Pisma Mx310 printer - paper jam

Display says printer jam. Clear paper and then press ok. However I cant find paper jammed anywhere !!

I cant print, copy at all.

Please advise where I can look for invisible paper jams !!

Cheers
Tania

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  • 7 more comments 
  • julz6769 Apr 03, 2008

    Me too, twice! At first (couple weeks), it was loading the paper just fine. Then, out of the blue, it started grabbing it crooked, giving paper jam messages, etc. I was given a replacement printer last week after calling Canon. When I called Tech support, as soon as the guy found out what it was doing, he just took my address and mailed me a new printer, very easy and very polite BUT, Now, after two days, the new one is doing the exact same thing?! This must be a trend here!

  • Anonymous Sep 20, 2008

    Sad, think it has potential to be a great tool, however, same problem. At first, no problem printing, two weeks later, it grabs paper crooked. When investigating noticed that the feed roller is located on the right side, which is where it's pulling.

  • batmanface Nov 17, 2008

    ARUWHSFKLJSOFuopaKJSlAZYSDi!!!!!

    i hate it :]

    help me now before i set it on fire.

    AAAAAAAAAAHAHAHAHAHHAHAHAHAHAHA.

    =| *sniff*sniff*

    seriously. you'd think they would have a solution to this problem? good lord.

  • Anonymous Nov 18, 2008

    My printer is continuously saying paper jam, I have only just bought it and am having trouble getting through to cannon via telephone.

    There is no paper jam, what can I do?

  • Jangol Nov 27, 2008

    says it has a Paper Jam but there is no paper jam. Now it won't work only had the printer 1 month. How can I fix it?

  • Anonymous Nov 28, 2008

    pisma Mx310 printer - paper jam problem, and notify you when a new solution is offered.

  • Anonymous Jan 26, 2009

    Same problem.  Printer displays "Paper jam" when there is no paper in it.



  • Anonymous Apr 10, 2009

    I have a paper JAM ON MYCANNON MX310, how do I fix it?

  • cena06 May 22, 2009

    i have canon mx310 printer. it is getting problem with paper jam so how do i solve this problems

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6 Suggested Answers

mickblu
  • 12 Answers

SOURCE: Clear Paper Jam error -- but there is no paper jam!

Sometimes while clearing the jam (if there was one) you may leave a bit of paper left behind which obscures a sensor causing it to think there is paper still in the paper path, or sometimes even paper dust can do it. Try a bottle of compressed air and blow the path out very well. Get a bright light (good flashlight) and very throroughly eyeball the paper path for any "foreign" objects...

Posted on May 31, 2007

Mix-it-up
  • 832 Answers

SOURCE: paper jam, open back cover, then remove paper jam

Ther is some tiny little paper piece left in the machine! You will find it at the left hand side near the gear wheels ;-)

Posted on Jun 15, 2008

SOURCE: Clear Paper Jam error -- but there is no paper jam!

I have the same problem. Answer? PUt the piece of junk in the trash and never, never buy brother products again. I called Brother and they had a refurb for more than what it cost me originally!!!!!

Posted on Sep 09, 2008

  • 1 Answer

SOURCE: Canon MX310 paper jam

"Gclanton" had it right.
I had the same problem today. I ended up taking a piece of paper and from the back side started lightly forcing the paper in the back slot. I had the top cover open where you replace the ink cartridges. Towards the back you can see the paper start coming into the printer next to some rollers. On mine there was a small black switch about an inch from the right in the middle of the plastic piece above the rollers. Once I started pushing this paper in I could see this switch was stuck in the down position. After several minutes of pushing the paper in and out the switch moved up and out of the paper path. I then pulled out the paper and hit the ok button and it came on line. This may work better with a piece of card stock.
That switch is the issue.  I ended up finding an object lodged against the switch.  Needed a flashlight, plastic giftcard and a tweezers to get it out.  Works great now.

Posted on Jan 05, 2009

  • 260 Answers

SOURCE: oki 5250 380 paper jam

Sometimes you will find debris has fallen into the printer. Take off back to clean it out. Something as small as a staple can create this problem.

Posted on Apr 09, 2009

  • 13433 Answers

SOURCE: my canon mx310 keeps showing a paper jam alarm and there is no paper jam. how do I fix it?

give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 12, 2009

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2 Answers

4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

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hi
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7. Step 7 Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

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Clear Paper Jam error -- but there is no paper jam!


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