Question about Canon PIXMA MX310 All-In-One Printer
Display says printer jam. Clear paper and then press ok. However I cant find paper jammed anywhere !!
I cant print, copy at all.
Please advise where I can look for invisible paper jams !!
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Sometimes while clearing the jam (if there was one) you may leave a bit of paper left behind which obscures a sensor causing it to think there is paper still in the paper path, or sometimes even paper dust can do it. Try a bottle of compressed air and blow the path out very well. Get a bright light (good flashlight) and very throroughly eyeball the paper path for any "foreign" objects...
Posted on May 31, 2007
Ther is some tiny little paper piece left in the machine! You will find it at the left hand side near the gear wheels ;-)
Posted on Jun 15, 2008
I have the same problem. Answer? PUt the piece of junk in the trash and never, never buy brother products again. I called Brother and they had a refurb for more than what it cost me originally!!!!!
Posted on Sep 09, 2008
SOURCE: Canon MX310 paper jam
"Gclanton" had it right.
I had the same problem today. I ended up taking a piece of paper and from the back side started lightly forcing the paper in the back slot. I had the top cover open where you replace the ink cartridges. Towards the back you can see the paper start coming into the printer next to some rollers. On mine there was a small black switch about an inch from the right in the middle of the plastic piece above the rollers. Once I started pushing this paper in I could see this switch was stuck in the down position. After several minutes of pushing the paper in and out the switch moved up and out of the paper path. I then pulled out the paper and hit the ok button and it came on line. This may work better with a piece of card stock.
That switch is the issue. I ended up finding an object lodged against the switch. Needed a flashlight, plastic giftcard and a tweezers to get it out. Works great now.
Posted on Jan 05, 2009
SOURCE: oki 5250 380 paper jam
Sometimes you will find debris has fallen into the printer. Take off back to clean it out. Something as small as a staple can create this problem.
Posted on Apr 09, 2009
Tips for a great answer:
What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
Jun 30, 2011 | Lexmark E232 Laser Printer
Aug 11, 2010 | Canon PIXMA MX310 All-In-One Printer
Sep 15, 2009 | Kodak ESP 5 Printer
Jun 17, 2009 | Canon PIXMA MX310 All-In-One Printer
Dec 04, 2008 | HP Photosmart 8250 InkJet Printer
Jul 29, 2008 | Canon PIXMA MP460 All-In-One InkJet...
Apr 16, 2007 | Canon PIXMA MP780 All-In-One InkJet...
515 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: