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My fuser upper failuer - Xerox Phaser 7400/N Printer

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The "fuser" uses heat to melt the powdered-ink onto the paper.

So, either take the printer to a qualified technician for repair, or responsibly recycle it, after buying a new printer, or exercise the "warranty" to get it fixed/replaced.

Posted on May 14, 2010


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The paper is crumpled in the lower part of the paper.

Maybe you have problems with the upper fuser roller, open the back door and try to see the upper fuser roller and lower pressure roller if you see any wrinkles or damage in any of the rollers that's is the problem, you can replace them just the upper fuser roller and the lower pressure roller but it will need advanced skills, the other option is change all fuser assembly but at higher price

Nov 26, 2013 | Brother HL-5250dnt Laser Printer

1 Answer

How to coat ptfe on upper finger of photocopier

Sir/Mam, there is no coating on the upper fuser pick fingers they are just replaced

Jul 03, 2013 | KONICA MINOLTA 4002578303 PICKER FINGER...

1 Answer

What does E005 mean?

The error code means that fuser cleaning web is about to run out or has run out. The fuser cleaning web cleans off the upper fuser roller (the hot one) and it also lubractes the roller. Most of the time when it runs out it starts to ruin the upper fuser roller. The best thing to do is to have the web replaced and the counter rest. If you just rest the counter, you may end up causing my damage to the fuser unit. Good Luck

Apr 10, 2012 | Canon imageRUNNER 400S Copier

2 Answers

Fuser upper failure is the message i am getting on my xerox phaser 7300. can anyone help please

Hello, The fuser or fuser roller is what actually bonds or melt the toner on to your paper. There is probably some type of temperature sensor, that senses the temperature of the fuser. If its not hot enough or just plain dead, it will give out an alarm similar to what your getting. You probably need to replace the fuser unit. You have a lower fuser and an upper fuser. You might be able to get away with just replacing the upper roller. The roller has a heating element inside and that's what probably defective.
Hope this Helps
Thank You for your feedback

Jan 31, 2011 | Xerox Phaser 7300DN Laser Printer

1 Answer

Replacing upper fuser roller

there really is no need to remove the cleaning web when replaceing the upper fixing roller.... it stays in place and will not present a problem apon replacement

Jun 04, 2010 | Canon imageRUNNER 5000 Copier

1 Answer

So does that mean the upper fuser is wearing out or is worn out? where/how do I get a replacement for the upper fuser?

Do not know where you can buy just heating lamp but can help the rest of the parts, best Fuser Unit (Attention is for 120V) Fuser unit 220V : RM1-0561 Hope this help

Oct 27, 2009 | HP LaserJet 1300 Printer

1 Answer

Power seat will go back and forward but upper seat won't. Can hear the motor in the seat running.

HI, this is main gear failuer. the gear may have become stripped at this point. you will need to replace the entire gear assembly.

Contact your dealer for this repair.

Jul 18, 2009 | 1995 Volvo 850

1 Answer

Upper (gray) fuser roller needs replacing, (tear on 1 side).

If you are handy it is not hard to replace the upper fuser roller you will need a small phillips screwdriver and pliars

the fuser lamp goes through the fuser roler so youmust disconnect the power leads to the lamp and remove the lamp

You do have to release the back side of the drive
gear on the fuser roller

when you install the new roller be sure to put some silicone fuser oil on the cleaning pad

take your time good luck

Jan 04, 2009 | Office Equipment & Supplies

1 Answer

Changing the fuser unit

1 Unplug the power cable.
2 Remove the paper delivery tray assembly
3 Remove two (2) screws from the right cover assembly
4 Remove the right cover assembly, carefully disengaging the catches
5 Unplug the control panel cable.
6 Insert a screwdriver to loosen the release tab on each side of the upper face cover
7 Remove the upper face cover
8 Remove four (4) screws from the upper cover
9 Lift up and remove the face-down cover
10 Remove the output tray by releasing the tabs.
11 Unplug the harness from the fuser motor
12 Open two (2) clips and remove one (1) clip to remove the fuser connector.
13 Unplug two (2) 3-pin optical encoder wires
14 Unplug the red high-voltage bias wire.
15 Remove the thermistor wire.
16 Remove the cables from the wiring harness.
17 Remove three (3) screws from the fuser chassis.
18 Gently rocking if necessary, roll the fuser forward to remove.
Use the following procedure to replace the fuser.
1 Align the fuser tabs with their respective holes.
2 Complete replacement by following steps 1 through 18 above in reverse order.
NOTE When replacing the right cover, align the tabs on the upper edge of the right cover
and lower edge of the face-down cover with their respective slots.
Hope this helps

May 16, 2008 | HP Color LaserJet 2600n Printer

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