Question about Brother MFC-7820N Laser Printer

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Cannot print using brother 7820N

Printer Connected to Airport extreme using USB port - unable to print, the desktop using XP sees the printer and responds to requests but if offline it hangs and if online it says error printing.
Apple laptop sees the printer, message says printer ready, but when requested to print message says cannot connect to printer.
When checking The Airport router it does not see the printer and that I think is the problem, do not know how to resolve this issue.

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SOURCE: I can't get the printer to say ready, it stays offline.

"right click" on the printer icon in "printers and faxes", And select "use printer Online"

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Posted on Apr 25, 2009

  • 1 Answer

SOURCE: MX310 - Wireless network printer used on an Apple Airport Extreme

Here's what worked for me: I had everything set with my wireless network which included an Airport Extreme base station and two Airport Express units to extend range. I still couldn't plug and play with my printer. 1. You have to plug your printer into the Airport Express, turn it on, then select a document to print from your computer. 2. Select print from the pulldown menu (or select 'command P' on the keyboard). 3. When the print dialog window appears, go to the "Printer:" selection bar near the top of the window and select "print & fax preferences..." 4. This opens a new window, "print & fax." Near the bottom left of this window just below an icon list of your printers are a "+" button and a "-" button right next to each other. 5. Click "+". Yet another window opens which will reveal a list with your printer on it. 6. If you don't see your printer, click the "default" icon in the top left hand corner of the new window. 7. Select your printer, then click "add" on the bottom right hand corner of the window. The window will close automatically and return you to the "print & fax" window. 8. You should now see your printer in the list. You may say, "My printer was already in the list," but that's not good enough. The process you just went through enabled the computer to detect it on your network. You may want to use the "-" button to remove any previously listed printers from the list in the "print & fax" window. 9. Now you should be able to close the "print & fax" window and get some wireless printing done.

Posted on May 19, 2010

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How to solve 'error S01'?


1. Verify USB cable is connected directly from USB port of printer and the USB port on back of computer. If not, connect directly to both the printer and computer and try to print. If the printer does not print, go to step 3.
2. VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark. If it is not set as default:
To set your Brother machine as the default printer, RIGHT CLICK on the Brother printer and select SET AS DEFAULT (PRINTER).
3. VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START, RUN
B. Type: CONTROL PRINTERS and click OK.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
Status: Ready (Could also state: USE PRINTER OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS, depending on your operating system. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING. This should allow the printer to resume printing.
G. If the status is ready and no documents are in the queue, attempt to print the Windows test page. If not successful, verify the selected port. If USB is the selected port follow step 4. If USB is not selected,change the port to USB, then attempt to print the Windows test page. If not successful proceed to step 4.
4. Turn the printer OFF.
5. Close any open programs.
6. Click Start, Run, type: control printers
7. Right click Printer, left click Cancel All Documents (if available). Confirm if necessary (click OK).
8. Right click Printer, left click Delete. Confirm if necessary (click OK).
9. Left click File menu, left click Server Properties, left click Driver tab, left click print model name, left click Remove button, click Confirm.
10. Close the Print Server Properties window to return Printers and Faxes window.
11. Check that the USB cable is properly connected at both ends.
12. Turn the printer ON.
13. Wait until printer has ready light or green status, watch the Printers and Faxes window to see if printer is automatically reinstalled.
14.a. If printer was automatically reinstalled, right click Printer icon, left click Properties, left click Print Test Page button. If the printer is not automatically reinstalled, call Brother Customer Service at 1-877-Brother (1-877-276-8437).
b. If printer was not automatically reinstalled, try a new USB cable. Ifthe printer still is unable to print, call Brother Customer Service at1-877-Brother (1-877-276-8437).

Nov 02, 2010 | Brother HL-5270DN Laser Printer

Tip

Setting up a printer for an airport extreme using windows xp


This faq might help in setting up the printer however this is not guaranteed to work every time if the printer in question is not supported by the router...


If you use Windows XP, you can print to a USB printer connected to an AirPort Extreme Base Station. Just follow these steps:
1. Click Start and point to Printer and Faxes.
2. Click Add Printer, follow the onscreen instructions.
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3. Select "Local printer attached to this computer."
4. Deselect "Automatically detect and install my plug and play printer."
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5. In the "Select the Printer Port" screen, click "Create a new port."
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6. Select Standard TCP/IP Port from the pop-up menu.
7. Click Next, and follow the onscreen instructions for the Add Standard TCP/IP Printer Port Wizard.
8. In the Printer Name or IP Address field, enter 10.0.1.1. "IP_10.0.1.1" is generated as the port name.
Note:
If you are using an alternate IP address range, then you need to enter the IP address that AirPort Admin Utility displays for the base station when connected to it wirelessly.
getattachment.aspx&hm__qs=file%3d0cf55cb8-a610-485e-9b9b-6373a09d6bb3%26ct%3daw1hz2uvz2lm%26name%3dqvrumdawmdu_3d%26inline%3d1%26rfc%3d0%26empty%3dfalse%26imgsrc%3dcid%253a_1_07794724077932dc00442b504825748d%26shared%3d1&oneredir=1&ip=10.12.166.8&d=d1139&mf=0&a=01_5b58ee832ca50ee497c908d95836927e8f83ae7a026b023b20d2b140c8d33442
9. Select Standard for Device Type, and choose your printer from the list.
getattachment.aspx&hm__qs=file%3d3f0dfbda-a299-4888-95db-9ed638a48c0b%26ct%3daw1hz2uvz2lm%26name%3dqvrumdawmdy_3d%26inline%3d1%26rfc%3d0%26empty%3dfalse%26imgsrc%3dcid%253a_1_07794a2c077932dc00442b504825748d%26shared%3d1&oneredir=1&ip=10.12.166.8&d=d1139&mf=0&a=01_5b58ee832ca50ee497c908d95836927e8f83ae7a026b023b20d2b140c8d33442

on Apr 02, 2010 | Office Equipment & Supplies

1 Answer

I cannot get my Brother 7820N to print now that it is hooked up via USB to an Airport Express. It was working fine via ethernet cable to wireless router. Any suggestions?


simply restore the computer to the back date
and check the print
Click on start - all programs - Accessories- system tools - system restore -

Feb 23, 2010 | Brother MFC-7820N Laser Printer

2 Answers

Wish to wifi to printer that is connected to apple


Here's a link to a list of supported printers for the Airport/Time Machine - note that not all HP printers will work - this may be your problem
http://www.ifelix.co.uk/tech/1013.html

Aug 20, 2009 | Apple HP JetDirect 300X Print Server

1 Answer

HP DeskJet D2460 only prints grayscale through Airport Extreme


did you try going to printer properties? i think you will most likly find your answer there.

Jun 07, 2009 | Apple AirPort Extreme Wireless-N Wireless...

1 Answer

Can't enable Bi-directional support for Canon MP610


go to cannon website and download new drivers for windows 7. Had the same problem and this fixed it right up

Dec 11, 2008 | Canon MP610 Photo All-In-One Printer

1 Answer

Printing from XP to a Brother 7820N as a networked printer


We have multiple 7820s in our office. This would be a configuration problem with your windows XP computer. From the XP computer, open a command prompt and type "ping x.x.x.x" where x.x.x.x is the ip address of the 7820n. Make sure you get four successes. I would then uninstall the brother software and drivers and go to "printers and faxes" in the control panel and manually add the printer.

To manually add a network printer, with it's own print server, on Win XP:

1 Click "Add Printer"
2 Select "Local Printer Attached to this computer"
3 Deselect "Automatically detect and install my Plug and Play printer" then click "Next"
4. Click "Create a new port" and select "Standard TCP/IP" from the drop down. Click "Next". this will open TCP/IP Wizard
5. Type in Printer IP Address next to IP Address (Port name will autopopulate) and click "Next"
6. If wizard finds printer, it will show you "Finish" button. If you get a "Additional Port Information Required" window, something is wrong with your printer or windows xp network configuration.
7. When the TCP Wizard window closes, it will take you back to Add Printer Wizard. Select "Have Disk" and navigate to the \USA\WXP\Addprt directory on your Brother Drivers disc.
8. Select brxpadd.inf and click "Open" then click "OK"
9. Select "Brother MFC 7820 N Printer" from the list and click "Next"
10. Select name of printer, whether you want a default, print test page and DONE!


Jun 12, 2008 | Brother MFC-7820N Printer

2 Answers

Can't print to mac wirelessly (could do it a few days ago)


I had the same problem until recently. You have to install the drivers FROM THE CD that came with the printer, instead of selecting the drivers from the default list. Then, when selecting which printer driver to use (you'll have two options) choose Canon IJ and NOT Canon MX310 series. This is a problem with their MX310 driver, which is solved using a default/generic Canon InkJet (hence, the IJ) driver. Hope this helps!
P.S. This only works on Mac OS X. I have yet to figure out how to print wirelessly through Vista. Will keep you posted.

Mar 28, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

MFC-7820N Printer Problem


If you haven't done so already, download the drivers for the printer from http://www.brother-usa.com/Downloads/Default.aspx and install them. Ensure that the printer is properly connected to the computer (typically via a USB cable for most newer printers).
Brother also offers email support at: http://www.brother-usa.com/AskUs/default.aspx

Good luck!

Oct 13, 2007 | Brother MFC-7820N Printer

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