Question about Microsoft Select Internet Security and Acceleration Server

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My netflix online says Whoops, you need to enable cookies on your web browser. They gave me instructions for our Internet Explorer and it still did not work. I also called Netflix and they said contact Microsoft. Any suggestions?

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  • deborahtschi May 14, 2010

    Thank you tdute & fmuise for your suggestions.



    I called netfix again and spoke to someone else today.

    Here's how to fix the problem



    Tools, Internet options, On General Tab delete browsing history!

    That's it, it works now.



    Thanks again.

  • Anonymous Mar 14, 2014

    i tried to watch netflix on my labtop and it keep saying whoops there is a problem

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Just fixed this problem for a friend.

Open Internet Explorer, go to the netflix site, click on Tools, Internet options, Security, click on the green Checkmark (Trusted Sites), click sites, then uncheck the box below for require server verification (HTTPS), then click add, this should add www.netflix.com in the box below. Click close, then refresh and Netflxi should work for you at that point.

Posted on May 14, 2010

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I had this same problem for a few weeks and I had tried all of the options that the netflix site suggested with no luck at all. After searching tons of difficult solution suggestions with no luck I finally found this "Tools, Internet options, On General Tab delete browsing history!" I just tried this a few minutes ago and SUCESS! Thank you for posting deborahtschi. That was by far the easiest solution and the only one that actually worked.

Posted on Dec 12, 2010

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Hey Deborahtschi,

First I would make sure you have the latest version of Internet Explorer which in version 8, you can find it here. Windows 7 comes with 8 so if you have Windows 7 don't worry about this right now.

http://www.microsoft.com/windows/Internet-explorer/default.aspx

Next I would try a reset of Internet Explorer if the above suggestions don't work or don't apply to you, to do this follow these steps:

  • Start Internet Explorer.
  • On the Tools menu, click Internet Options.
  • On the Advanced tab, click Reset.
  • In the Reset Internet Explorer Settings dialog box, click Reset to confirm.
If the above suggestions don't fix your problems, we will try an uninstall and reinstall of Internet Explorer.

I will need to now which version of Windows you are using so i can provide you with the correct method, so if you could kindly reply in this topic with which which Version you are using I can provide with instructions with how to perform these steps, I see no reason why we would not have this problem cleared up by these steps.

Hope this helps!

Thanks for using fixya!

Posted on May 14, 2010

  • stumpy2498 Apr 15, 2011

    I had the same problem, contacted netflix, tried to change internet options settings to no avail. I tried so many different things, and no one else suggested this for me, but this is what finally worked! After hours spent on phones with microsoft, netlix, HP and on line! Thanks fmuise!

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I had the problem with netfix cookie screen after being able to access netfix before. I had made changes to router enabling router firewall protection for cookies. I removed this and was able to access netflix without a problem.

Posted on Nov 07, 2010

  • John Capps Nov 07, 2010

    I had the problem with netfix cookie screen after
     being able to access netfix before.  
    I had made changes to router enabling router 
    firewall protection for cookies.  I removed 
    this and was able to access netflix without a problem.

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This is my belief: Netflix hates Explorer 8. I was getting the "Whoops" screen on my main computer and enabling cookies, and everything else I tried made no difference. I tried to pull up Netflix on every computer I could get my hands on. The common thread for getting the "Whoops" screen was always Explorer 8. Firefox or Explorer 7 were always groovy regardless of the operating system (XP, Vista, etc.), even with the cookies disabled settings. I downloaded Firefox to my main computer and was immediately able to get in Netflix with no setting adjustments whatsoever. My advise is to either try Firefox (Free) or uninstall Explorer 8 (unless you're running Windows 7) and you'll go back to Explorer 7, which I believe will work too.

Posted on Nov 05, 2010

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Posted on Jan 02, 2017

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Hi,

Follow these simple steps to enable “Cookies” in Internet Explorer 7 for all web sites.

Open your browser, and select Internet Options from the Tools menu at the top.

Now on the option screen select the Privacy tab.

Make sure the slider is not set to “Block All Cookies”.

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If you are still having problems getting Internet Explorer 7 to remember your login information, you may need to add your favorite web sites to your list of sites that can use cookies.

To set it for just certain web sites do the following

Open your browser, select Internet Options, from the Tools menu at the top.

From the option screen Click the Privacy tab.

Click on the Sites” button for web sites.

Enter “the web site address that you wish to provide permissions to into the “Address of website:” field.

Next click on the “Allow” button.

Click on the OK to close the “Per Site Privacy Options” window.

Next click on the “Advanced” button.

If “Override automatic cookie handling” is checked, make sure “Accept” is selected for both “First-party cookies” and “Third-party cookies”.

Now click on the OK to close the “Advanced Privacy Options” window.

Finally click on the OK to close the “Internet Options” window.

Now Internet Explorer 7 will remember the permissions set for your favorite websites and accept cookies!

For other browsers you can find here

http://www.google.com/cookies.html

Good Luck.

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