Question about Dell XPS M1530 Laptop

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Laptop will not turn on

My son was working on a collage paper when laptop just shut off. Now the computer will not turn on. Battery is fully charged and power cord was replaced. Computer still will not turn on.

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Hi,
Some laptops will not turn on if the battery pack has a fault.
Remove the battery pack (usually the pack is easily removed by unlocking a tab and lifting or sliding out the battery pack from underneath the laptop) and then try turning it on with just mains power applied.
Worse case, take your laptop to a reputable repair agent (call Dell for help) or have a computer geek friend remove your laptops 2.5 inch internal hard drive, mount it in a temp installation eg in an external hard drive case with USB connection to another computer) and extract the lost data.
A 2nd idea, check that the RAM (computer memory used by your laptops processor) has not dislodged. Usually you can get to the RAM by removing a small plastic cover underneath your laptop. The RAM looks like a large piece of gum (approx 2" x 1") with a few memory chips on it. If you have two sets, try removing both and just inserting one at a time. You may have a bad piece of RAM. Be careful of static when handling your RAM as this is damaging to electronic circuitry. Most RAM is released by pushing two tiny locking levers away from the RAM ie to the left and right. Re-inserting RAM involves inserting the RAM on an approx 35 degree angle towards the edge connector on the laptop motherboard and then gently pushing the RAM downwards until the 2 locking clips engage.
if you have no luck, ring Dell. Hopefully you have some warranty left on the laptop. if not, go to a reputable repairer.
Good luck,
Steve (Melbourne,Australia)

Posted on May 14, 2010

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Posted on Jan 02, 2017

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