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Cd-rom drive not operating correctly....when its plugged in the computer...windows wont start...when i unplug it windows stats without a problem

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THIS IS DUE TO VOLTAGE SURGE WHEN THE CDROM IS ATTACHED, REPLACE IT WITH NEW CD ROM OR GET THAT ONE REPAIRED.

Posted on Mar 30, 2008

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My dell 170L with IDE h/drive & cd rom wont recognise a sata dvd rom ( connected to sata port & power)


Check that jumper settings are done correctly, also check how devices are shown in BIOS.

Sep 14, 2012 | Dell Dimension XPS 400 PC Desktop

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My Acer Aspire 4715Z freezes and go back to normal every 2-3 seconds all the time.


Try and reload the Operating System... usually Windows from the CD-ROM. If you do not have a CD-ROM that came with the laptop, you will need to contact Acer to buy a recovery CD for your product. Insert the recovery CD and follow the instructions to reinstall the operating system. Then go to Windows Update to update it. This will take while so leave the computer plugged in and 'ON". This should correct your problem. If you do not have a good anti-virus program, get one. Worms and viruses can destroy a computer's Boot Up directory forcing the PC to struggle to boot up normally. I use Norton 360 myself. While you are at it, get an external hard drive to store your files (back up your data) to secure your data outside the system. You can always get another computer, but you might not be able to retrieve your data from your old PC without some experience and knowledge.

Aug 27, 2012 | Computers & Internet

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Restored Emachine T3516 computer to factory settings and now the computer says the ntldr is compressed


This should solve your problem:

1. Start the Recovery Console. If you do not have the Recovery Console installed, start it from the Windows XP compact disc (CD). To do this, follow these steps:

a. Insert the Windows XP CD and restart the computer. If prompted, select any options required to boot from the CD.

b. When the text-based part of Setup begins, follow the prompts; choose the repair or recover option by pressing R.

c. If you have a dual-boot or multiple-boot system, choose the installation that you need to access from the recovery console.

d. When prompted, type the Administrator password.

2. At the command prompt, type "cd \" (without the quotation marks), and then press ENTER.

3. Type "ren ntldr ntldr.old" (without the quotation marks), and then press ENTER.

4. Type "map" (without the quotation marks), and then press ENTER.

5. Note the drive letter assigned to the CD-ROM drive that contains the Windows XP CD. It is displayed in a format similar to the following: D: \Device\CdRom0

6. Type "expand <drive>\i386\ntldr._" (without the quotation marks) (where <drive> is the drive letter of the CD-ROM drive that contains the Windows XP CD), and then press ENTER. For example:

Expand d:\i386\ntldr._ <ENTER>

Note the underscore character after the "."

The following message appears: ntldr, 1 file(s) expanded.

7. Type "exit" (without the quotation marks). The computer restarts.

8. Remove the Windows XP CD and start the computer normally.

IF that fails put in your Windows installation CD and reinstall the operating system

Aug 27, 2011 | eMachines T3516 PC Desktop

1 Answer

I have an SR1000 SR182ONX desktop, but the front of my built in DVD/CD writer/player say SR192ONX. I can't burn or play DVDs. The current driver (TS-H552L) says it is not a writer. I need the correct...


It sounds like your operating system quit seeing your dvd/cd writer/player.
to check this locate mycomputer icon, or goto start and locate computer and right click on it.
a window will open, click on properties, then left click on Device manager you will see all the devices on your computer, and you should see DVD/CD-ROM drives in the list of devices. if you right click on this you have a choice of scan for new devices or Properties, if you scan for new devices chances are it will not find you dvd/cd-rom device, windows operating system very seldom does. so click on properties,
You will see several choices like reload driver, update driver, uninstall drive depending on your operating system. If you have the DVD/CD-rom device cd with the software driver then and only then you may uninstall the driver, so you can reload it to make the operating system see the device after you reboot the computer, then install the driver again... If you do not know what I'm talking about...Take the computer back to the repair shop and have them to the repairs to make the Windows Operating system see the DVD/CD-rom device.

Good luck...

Nov 11, 2010 | Compaq Computers & Internet

1 Answer

When i try boot my dell xps 420 it states that there is no boot device available. Why does it say this?


A boot device stores your operating system (i.e. Windows), and is usually your hard drive, but can be any storage medium such as a floppy, usb flash drive, or even a cd rom. When you turn your computer on, your motherboard looks for your OS on any of the storage devices specified in your bios, in the order specified to look first (Ex. Boot order: 1. CD-Rom, 2. Floppy, 3. Hard Drive, 4. Network). Your Dell is telling you that it can't find Windows on any of these devices. Most likely cause is that your hard drive stopped working, your Windows boot.ini file became corrupted, or you have a USB device plugged into your computer, and it needs to be unplugged before turning on your computer.

Jul 05, 2010 | Dell XPS 420 PC Desktop

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My CD-rom will not work after inserting CD's or DVD will not rev-up what wrong and what should I Do I Have Inspiron 531????


1.The laser optical eye of the CD-ROM drive may be dirty, and needs cleaning.
If the optical eye is dirty, it won't read the information on the disk you install.

A) Computer on, Windows loaded, open the tray of the DVD-ROM drive. (Or DVD burner drive. Whichever drive you are referring to. DVD-R/RW)
Shut the computer down normally. (Start>Turn Off Computer>Shut Down)

Unplug the computer from power.
Use a can of compressed air fror computers, and spray air into the DVD-ROM drive.

The optical eye, is located on the bottom of the DVD-ROM drive. (Or burner drive)
The opening in the bottom of the tray, that comes out for your disk, is where you spray the air.

You won't be able to see the optical eye, so how will you know you are spraying the air at the correct place?

If you start at the front of the bottom of the DVD-ROM drive, and work your way towards the back, you will clean the optical eye. Spray across from side to side, and in rows, as you proceed towards the rear.

(Air will make it's way through, and reach the optical eye. The optical eye is not visible, as it can be harmful to the human eye when operating.
Laser.
When the tray is closed the optical eye is exposed. It is not exposed to where it can harm the computer user.

More information that may be helpful, in understanding where the optical eye is located,

http://en.wikipedia.org/wiki/CD-ROM_drive

Scroll down to the heading - CD-ROM drives. Also view the photos down on the right, and the animated GIF.

http://electronics.howstuffworks.com/cd4.htm

How a CD Player Works. Same principle for your DVD-ROM and DVD burner drives )


2.Make Windows reinstall the drivers.
This solution requires physically removing the flat ribbon cable from the back of the DVD-ROM/DVD burner drive, then reattaching it.

Software advice of Updating the drivers, Rollback the drivers, or downloading, and installing the drivers, doesn't always work, or doesn't work.

If the physical solutions I am providing here does not work, we will proceed to the software solutions if you wish. (Comment)

1.Computer off, and unplugged from power. Open the computer case,

Dell Support - Dell Inspiron 531 Desktop PC - Manuals - Documentation - Removing and Installing Parts,

http://support.dell.com/support/edocs/systems/inspd531/en/OM/parts.htm#wp1595069

(Removing the computer cover)

CAUTION!
BEFORE you reach inside you need to relieve your body of Static electricity!

Not trying to freak you out, just needed to catch your attention.
Static electricity, can fry out the delicate computer hardware components, inside your computer.

Touch the metal frame of the computer case.

Computer unplugged from power you are safe.
Touch the metal frame of the computer case, (AFTER you unplug the computer), the computer is safe.

In the above Manual documentation - Removing and Replacing Parts, click on - Drives

Scroll down to the heading - CD or DVD Drive
(Towards the bottom of the page)

Unplug the DATA cable from the CD-ROM drive.
(No.2 in the illustration)

[The two optical drives you have are SATA drives. Dell indicates you have a DVD-ROM drive, (Plays CD's and DVD's), and a DVD burner drive.
(Plays CD's and DVD's, and records)

DVD-R/RW is a 'Burner drive'.

If the information above is correct, you have a SATA power cable, and a SATA Data cable.
(The Data cable transfers information from the optical drive, to the computer, and vice-versa)

The SATA power cable connector, is longer than the Data cable connector.
The power cable connector has 15 pins.
The Data cable connector has 7 pins.

Information,

http://en.wikipedia.org/wiki/SATA

Scroll down to the heading,
Data

Look to the right at the photo. This is a SATA Data cable, and it's connector.
Yours may not be a bent 90 degree elbow, but it will have the L shape in the connector, and 7 pins.

Scroll down to the heading Power Supply. Look down to the right at the photo of the 15 pin SATA power cable connector.
This is Not the cable/connector you want to unplug.

Unplug the SATA Data cable from the optical drive you're referencing to.
Press the Power On button in, and hold it in for a count of Five seconds.
Let go of the Power On button.
Do this two more times.

Plug the SATA Data cable back in.
Close the computer case.
Plug the computer back into power.
WAIT 1 minute.
Turn the computer on. Try the drive.


Dec 17, 2009 | Dell Inspiron 531 Athlon 64 X2 4400+...

1 Answer

Computer began to intermittentally give error message quit workin


A noisy hard drive is never a good sign. It sounds as if the drive is failing or has failed. You didn't say what operating system you have, but let's try....

You can try the following but it may not yield much. If, after these steps, the PC does start up, try to copy as much critical information as you can to either CDs, DVDs, flash drives or whatever you have.

Start the PC
During the boot, you should see a message to press the F2 key to enter setup - press the key when you see this. You key might be different, but press the one it says to press.

When you get into setup, find and change the boot sequence so that your CD-Rom looks first for an operating system

Insert your backup operating system disk - I hope you have that.

If you are not comfortable working with your PC at this level, it's usually best to take it to a repair shop. The advantage here is that even if they can't get the PC to run, many shops can still recover at least part of your data unless the drive is really destroyed.

The disadvantage is the cost - which can vary widely.

Now see the directions below:

Running Recovery Console without installing it If you cannot start your computer, you can run the Recovery Console from the Microsoft Windows XP/2000 startup disks or the Windows XP/2000 CD-ROM.
To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, use the following steps:
  1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
  2. Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  3. When you're prompted to press F6 for mass storage devices - press F10 instead. This will automatically start the Recovery Console.
  4. Alternatively, when the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  5. If you have a dual-boot or multiple-boot computer, choose the installation that you need to access from the Recovery Console.
  6. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  7. At the command prompt, type the appropriate commands to diagnose and repair your Windows XP installation.

Apr 05, 2009 | Gateway Profile 4 All In One (MPN...

1 Answer

Compaq evo d500 won't start up and won't let me access boot menu. just keeps saying keyboard fault even when another keyboard is used


press f10 during startup , when the bios open, look for the setting "halt on" . it will have a choice of keyboard, all errors or no errors , set it on "no errors" save and reboot. that may fix it.
You could also get another keyboard (neighbors or a new one) and test to see if a new keyboard solves the issue without recovering your system.
you can also use the recovery CD that came with your system:
USING THE RECOVERY CONSOLE TO REPAIR DAMAGED
FILES
If you cannot start your computer, you can run the Recovery Console from operating system CDROM
provided with the PC. To run the Recovery Console from the operating system CD-ROM:
NOTE: Make sure that the system is configured to boot first from the CD-ROM drive, then from
the hard drive. You can verify or change device boot order using the Computer Setup (F10) Utility.
For more information, refer to the Computer Setup (F10) Utility Guide provided with the
computer.
1. Insert the Windows 2000 or Windows XP CD-ROM into the CD-ROM drive.
2. Click Start > Shut Down, then select Restart from the drop-down list.
3. In the Shut Down Windows dialog, click OK.
4. Press any key to start the computer from the CD-ROM drive when you are prompted to do so.
5. On the Welcome to Setup page, press R.
6. Choose the installation that you want to access from the Recovery Console.
7. Type the administrator password. If the administrator password is blank, press the Enter key.

Oct 17, 2008 | Compaq Evo D500 PC Desktop

1 Answer

HP PC will not boot up


the first thing that i would do is see if you can go into safe mode and try booting from there . when it comes up choose the one that is already hilighted. if it still wont boot then open up the tower and unplug the power from the cd rom. if it is your cd rom i would go and by another one or return the cd rom.

hope this works

Jul 06, 2008 | Computers & Internet

1 Answer

Cd-rom not operating....when its plugged into the computer, windows will not start...so when i unplug it...windows starts without a problem


Seem to me you didn't set the master-slave correctly if you are using a single IDE cable. Turn off your computer. Look at the back of your cd-rom, watch for the jumper and make sure it sets at slave (usually at the middle). Same as your hdd, make sure the jumper is set at master (you can see the setting on the hdd lable). Turn on your computer agaian, see whether the window comes up or not. Good Luck.

Mar 30, 2008 | Computers & Internet

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