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I bought the Canvio Plus 1 TB portable drive yesterday. I removed the backup and other software, leaving the System Volume Information, and then tried to get Partition Magic to get 2 partitions. It gave me the display "953,867 MB BAD". I then formatted it with quick format (it did not work with Partition Magic, so I formatted it fully) and it still doesn't work. It has the same result with my 2nd PC.

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Hello,

During the process of removing the back up and other software, it is possible that you have removed the software that is useful for the canivio plus 1 TB portable drive and that is why it is displaying virtually all the hard drive bad.

I advice you return it to best buy and complain that the hard drive is malfunctioning, since it is just yesterday you bought it, it should be replaced.

Note, while setting it up, be very careful not delete any important software that might be useful to you.

Take care.

Posted on May 14, 2010

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