Question about Sharp UX B700 Plain Paper Inkjet Fax

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Black pages When I send faxes, the recipient are receiving black pages. Also when I copy a page it comes out black. I think it might be the scanner. Is there any way of fixing this problem?

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If everything is coming out Black it sounds like the lamp in the scanner has gone bad. If you can get the part from sharp it might not be hard to replace, but the cost may out weigh the cost of a replacement.

Posted on May 14, 2010

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When I send a fax, the recipient gets all dark or black sheet. Thinking this was the recipients problem, I faxed again to a different fax number, same thing happened.


To fix the problem you have to check the scanner of your fax machine. It might not be functioning properly. Try to observe the fax machine while sending a document, look at the scanner section and see if the light of the scanner is turned on or lighted. If it's no longer lighted you have to replace it.

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Nothing you can do. The SCANNER BLOCK is defective.

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If you receive clear copies. Make a test copy. If it come out all black. Yes replace your fax . you have a bad scanner . cheaper to buy a new fax.

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Black page when copying and sending faxes.


You most likely have a bad SCANNER BLOCK. Not good!

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Hello, I have a little used 18 mth old Sharp FO P610 fax machine. It receives fine but when sending the recipient receives 'black all over' pages. I have tried disconnecting the unit for an hour and...


Try just making a copy and see if you have the black lines on your copy (most fax machines have a basic copy function if it is you have dirty scan glass and on these small machines it is a real hassle to get too and clean Try Canned Air. If no black line on your copy it may be the recipients machine.

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When we copy on our 4750e fax it comes out with black page


Can you see light from the scanner unit with you make a copy or try to send out faxes? The bulb for the scanner may be burnt. You might be able to find a replacement bulb, search google or contact Brother.

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Not good! It sounds like you have a bad scanner assembly. Make a copy of something and you probably will see the same result.

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What happens when you make a copy on your machine?

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