Question about Toshiba Televison & Video

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HDD/DVD Video Recorder: RD-XS34SU: two problems... my tv listing are not showing up... and now I can't get the TV Guide button on the record or the remote to work so I don't have access to the TV listings.

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  • info23915 May 14, 2010

    tried it but it didn't make a difference... it probably is the analog-digital .

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  • Toshiba Master
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Please try disabling the remote control first. You do this by pressing down and holding the ch buttons on the front of the unit for more than 3 seconds. The unit display window will say DR-off. Then enable your remote control again by performing the same step. Hold down the ch buttons on the front of the unit for more than 3 seconds. The unit display window will say either DR-1, DR-2 or DR-3 depending on your setting.

Then try the tv guide button on the remote again.

Now if there have been some recent changes like if you've recently changed cable companies or they have recently made changes to your service they may no longer support TV Guide. They may no longer have a deal with TV Guide to allow their signal to come through their system.

Posted on May 14, 2010

  • Loretta Northcutt
    Loretta Northcutt May 14, 2010

    I am also wondering if you may be experiencing a problem due to the tuner being analog only. There was a consumer alert placed on this unit regarding the digital transformation:



    Consumer Alert: This component has only an analog broadcast tuner and will require a converter box after February 17, 2009, to receive over-the-air broadcasts with an antenna because of the Nation's transition to digital broadcasting. Analog-only TVs should continue to work as before with cable and satellite TV services, gaming consoles, VCRs, DVD players, and similar products. For more information, call the Federal Communications Commission at 1-888-225-5322 (TTY: 1-888-835-5322) or visit the Commission's digital television website at: www.dtv.gov

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