I was trying to update my N73's firmware, but then
I was trying to update my N73's firmware but then during the update my phone shuts off (battery emp) The update was unsuccessful. I try to update once again but I can't turn on my phone anymore and everytime I try to connect it a message appear on my pc screen usb device unrecognized...
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Re: I was trying to update my N73's firmware, but then
for this follow these steps :-
1. full charge your phone
2. connect your phone with pc through data cable.
3. and then run nokia software updater and wait for 5 to 10 minutes
if u dont have nokia updater then click on this site and download
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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go to nearest nokia care center in your area they will fix its free if your cellphone is under warranty,next time be care while updating your phone firmware make sure battery of your cellphone is fully charge before updating dont touch your phone during update
updating phone firmware is a risky procedure which may kill the phone if not done properly.
what hapens when you try to restart it?
who was updating it, was it a profesional?
you should take it back to a profesional service center and they will try to fix your phone by re updating the firmware
it can be done but, it will void your warranty as the process involves changing the product code of your phone. and then updating the firmware of your phone to that of a music edition's. the only danger is during the update process (as, if it is interrupted, it could crash your phone's operating system, after which you will have to reflash the phone)
Your phone needs to be reprogrammed, only a repair shop can do this for you.
You need to download the latest Nokia PC Suite to do an update on your phone.
Before updating software you should check that there’s a newer version of software available.
When updating software on Mobs, be sure to:
HAVE A FULLY CHARGED BATTERY INSERTED;
PUT IT ON GENERAL PROFILE;
TURN OFF YOUR PIN NUMBER;
CONNECT YOUR CHARGER TO YOUR MOB AND SWITCH IT ON;
DO NOT ----- DO NOT ---- TOUCH YOUR PHONE WHILE THE UPDATE IS GOING ON;
THIS CAN TAKE 30 MINUTES OR MORE.
And obviously don’t unplug the phone from the PC.
Be patient, you may have to do a restart or two on your mob afterwards. Even remove the battery to get it going again (not recommended). But give it plenty of time.
It is also wise not to use your PC while updating software, just in case the PC freezes.
If the PC freezes during an update, you’re up the creek without a paddle...
I did an update on a Sony Eric 810i it took nearly two hours.
More... Your phone turns itself on and off, sometimes more than once while updating software, you should leave it well alone during the update.