Question about Office Equipment & Supplies
It will run in reverse only, any ideas?
there are two switches under the cutter area. 1 for sensing when your basket is full, (sometimes these bin-full flaps get stuck in the up position, energizing the switch) and the other is a switch that detects if your basket is installed. fellowes has modified these shredders so many times, that there are alot of different configurations. look for something that resembles a flap under the head and make sure its in the down position. as for the basket sensor, some baskets had 2 projections on the left and right top of basket. one may be broke. if so, you can "cheat" the switch with a screwdriver to see if thats the problem.
Posted on Apr 15, 2009
I just had the same problem. I called the 800 # they asked for proof of purchase to replace if 1 year old. I did not have it so...... I took it apart ------ unpluged ! Only to find all gears are fine, service dept. said gears cause this problem, not so with mine. Remove top by pulling of base remove 6 screws on under side, played with the switch inside a bit and, it now works, do not know how long but for know it does. My opinion is the relay gets dirty, and you cannot clean it without talking whole thing apart.
Posted on Apr 21, 2009
The switch referred to above is the optical reader. I turned the machine off , and used windex to clean the optical reader area. It works...
Posted on Nov 25, 2009
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