Question about Maxtor OneTouch II external hard drive 500GB 7,200 RPM - FireWire & USB (E04W500)

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Want to open my maxtor one touch, any idea of the best way, and what is that small openning at the back

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My OneTouch4 had 1 screw on the bottom next to the serial number. I removed that screw then very carefully pried the case open. Once open remove the 4 screws that hold the hold the 4 rubber pads on the drive. Also remove the very small screws that hold the metal case together then "carefully"slide the metal case off. You must remove the 2 small screws hold the small PCB to the front of the drive and move the PCB out of the way while sliding the metal case off.

Posted on Sep 09, 2008

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It's a pain but you can do it if you are careful. Remove 2 screws on back panel, then gently remove back panel. Now work on side/front panel (one piece) GENTLY. They have little plastic clips that will pop out if you are careful. The you can remove 2 more screws on side that hold metal halves together. Top comes of clamshell style. Good luck !

Posted on Jul 19, 2008

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2 Answers

Can't open Maxtor one touch 4 mini


If the external hard disks is plugged to a USB port and is not detected anymore, try uninstalling the USB Root Hub devices in the device manager. They will automatically be reinstalled on reboot and that can help fix detection issues.

But did you look in the Disk Management module of Windows to see if the disk is there? Right-click My Computer and select Manage.

Jan 05, 2010 | Maxtor OneTouch II external hard drive...

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Maxtor file transfer problems


well..it's possibly the case that the maxtor is looking for mp3 files that are compressed using a different algorithm than what you are sending to it. can you open an mp3 file, and look at the properties, then compare that to your mp3 file specs for your maxtor

Feb 19, 2008 | Maxtor One-touch III Mini 40 GB USB 2.0...

2 Answers

My windows 7 does not recognize my maxtor hard drive. any ideas. thanks len


I have a Maxtor One Touch III Mini, 60 GB hard drive and I had the same problem with Windows 7. It recognized my drive to do a Windows Easy Transfer from my old computer to my new one, but it didn't recognize the software. I was not able to open files on the drive or download to it for a back up. I just did a "chat" with Maxtor/Seagate tech support, and they told me I could download Seagate Manager software for the Free Agent series, and that would work. They advised me to go to www.support.seagate.com/support/certificate.html
They gave me a certificate validation code, which was only valid for a short time, and that brought me to the Seagate Manager Installer. I downloaded it a few minutes ago, and it works fine and is compatible with Windows 7. My drive works again.

I suggest anyone having a problem contact Maxtor/Seagate via chat or e-mail (there is a charge for telephone tech support) and tell them your issue. They were able to help me. By the way, their forums and tech support Q&A's did not help me. I had to contact someone to get what I needed.

Nov 11, 2009 | Maxtor One-touch III Mini 40 GB USB 2.0...

3 Answers

Problem open up my maxtor one touch 500gb to retieve photos


first, recover your files. You will need to use hard drive deleted photo recovery program like Asoftech Photo Recovery, you can follow this video to recover deleted photo
http://www.youtube.com/watch?v=sNxApz_PBW8

I've had to use it many times in the past but in this case you need to plug that drive into another system as an external drive or slave drive and run the software from there. It will rebuild the drive and hopefully recover the files.

After you get back your files, you can then format the drive and reinstall your system.

Sep 09, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

Maxtor mini one touch 4


When you were in device manager did you notice if it was enabled? Did you try to force install the hardware somewhere else, or did you try to change what driver was used?

Ryan Frame
Creative Energy Associates Technical Center

Aug 24, 2009 | Seagate 80GB One Touch 4 Mini-maxtor USB...

1 Answer

Just got new computer w/vista. Cant download maxtor software


Hi,

Try this link. It has a software for Vista for your Maxtor drive. Download the ZIP version and install it. Hope this works for you .

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-emc-vista&vgnextoid=b6623428ab622110VgnVCM100000f5ee0a0aRCRD

May 14, 2009 | Maxtor OneTouch III Mini Edition (R01E100)...

1 Answer

Drive won't mount


i had a maxtor one touch go bad and had to open the case and take it out of the external casing and put it into my computer as an internal drive. then it worked fine. it was a single drive.

just today i had a maxtor TB drive go bad, and since i think it has two drives inside it i am very worried that i will not be able to do the same thing.

May 25, 2008 | Maxtor OneTouch II external hard drive...

1 Answer

Maxtor one touch software


John, try this link and see if it is indeed and newer version than what you currently have: http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Retrospect_Express_HD_Update_for_Maxtor_OneTouch-FR&vgnextoid=f0ce8b9c4a8ff010VgnVCM100000dd04090aRCRD

Hope this works out.

Mar 26, 2008 | Maxtor Hard Drive

1 Answer

Maxtor one touch


Hi, You can try and use PowerQuest PartitionMagic. It will allow you to partition/format/check most HDs including USB connected. Choices/options are from FAT16 to NTFS and Linux. Another handy disk utility that is a freeware is HP's bootable flash utility at http://h18000.www1.hp.com/support/files/serveroptions/us/download/23839.html Hope this be of some help/idea. Post back how things are or should you need further information. Good luck and kind regards.

Sep 10, 2007 | Maxtor One-touch III Mini 40 GB USB 2.0...

3 Answers

Drive not functining on new computer


More about the old computer- what system More about the New computer- What system Please

Aug 30, 2007 | Maxtor OneTouch II Hard Drive

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