Question about Canon imageCLASS D860 All-In-One Laser Printer
Paper jammed at exit rollers of Canon D860. Paper torn off so cannot get out of the rollers. Rollers too tight to release paper. Any suggestions on how to release paper jam?
Posted by Anonymous on
If you remove the plastic covers on that side of the printer, you will see a small screw holding a bar against the rollers. Set the printer on end so you can remove this screw with out dropping it into the printer, and then the rollers will be loose enough that you can get the paper out.
Posted on May 25, 2010
You can download the repair manual for a similiar Canon printer, the iR1200-1500, on Ebay for $ 3.00 to $ 5.00 and this will tell you how to take apart the printer. I had the same problem and the manual allowed me to remove the fuser assembly and clear the jam. If you prefer, Canon sells the Image Class D860/880 repair manual for you printer for $54 plus shipping. The Ebay dealer also included the parts maunal, which is a sepatate charge from Canon.
Posted on Jul 18, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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