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My game tray doesn't open on my xbox 360 console. Any suggestion

My game tray doesn't open

Posted by Anonymous on

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Put a paperclip inside one of the holes right under the game tray. There are three little holes but you wont see them til you take off the face plate. Poke a fat strong paper clip into each one really hard and one should open it. MAKE SURE THE XBOX IS OFF OR YOU CAN RUIN THE MECHANISM.

Posted on May 15, 2010

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2 Answers

I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help


You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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Feb 16, 2011 | Microsoft Xbox 360 Console

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Xbox 360 will not read games or dvd's


Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

Sep 01, 2008 | Microsoft Xbox 360 Console

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Open tray xbox 360


my xbox says open tray when theres a game in it

Mar 21, 2010 | Microsoft Xbox 360 Console

1 Answer

My game tray doesn't open on my xbox 360 console. Any suggestion


remove facia on xbox and insert pin into small hole under tray and it will eject . if unsure check out you tube

Mar 20, 2010 | Microsoft Xbox Console

1 Answer

Xbox 360 reads open tray and doesn't show game


Just keep closing and opening the tray, sooner or later it should read the disk.

Dec 05, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 open tray message; not reading discs


If it won't play any games it might be the laser that reads the disk. I would suggest getting it checked out somewhere.

Oct 02, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox always says open tray and close tray, it wont play my games, no red ring


The disc tray is messing up. The same thing is happening with my 360. Here are two different suggestions:

  • Put the disc in the 360, and then turn the console off. Turn it back on, and it might start playing the game for you. This has worked for me a few times.

  • Call Microsoft's Support line (I think it's 1-800-MY-XBOX in the US), and tell them about it. If your console is within warranty, they should repair it for you, free of charge.

Sep 07, 2009 | Microsoft Xbox 360 Console

3 Answers

When i put an xobx 360 disc in it says to open tray


Follow the steps below, Hope this helps

1. Turn off the xbox 360, disconnect the cables wait for 20 seconds reconnect the cables and turn it back on.

2. Remove the hard drive, turn on your xbox 360 without the hard drive.

3. Re attach the hard drive and turn on your xbox 360

4. If the steps wont resolve the issue, your console needs to be serviced. Contact Xbox Customer Support to check the warranty status of your xbox 360.. Good Luck!

This issue occurs when there is a problem with the lens on your 360 disc tray..

Apr 05, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox360/must open & close tray 5 to 10 times before game opens.


This is an indication that your disc tray / the lens on the tray is not working properly.

What i suggest is to call xbox customer support to have your xbox serviced. Good Luck! hope your console still has warranty

Apr 04, 2009 | Microsoft Xbox 360 Console

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