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Every time I do an OS Xserver upgrade, I lose my a...

Every time I do an os Xserver upgrade I lose my ability to vpn back into my server. I shut down and restart the services but I still can not connect back to my xserver. Nothing has changed this has happen twice of the last 6 months and have to hire some one to figure it out. It can't be that hard.

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The most straightforward solution to your problem is not technical. You have hired two professionals (or one professional twice) to research your problem, determine why it is happening, and correct it. That implies that indeed, it CAN be that hard -- certainly harder than a technician halfway across the country with zero knowledge of your configuration and zero access to your server should be expected to diagnose off the cuff. Why don't you contact the professionals who fixed this problem for you before, and ask them what they found? After all, you paid for the solution, so they owe you an explanation. At the very least, even if you don't understand the explanation, you can come back to FixYa and provide their explanation, and I will be happy as an Apple-Certified Macintosh Technician to pursue the problem using that information.

Posted on May 16, 2010

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