Question about Washing Machines
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Posted on Jan 02, 2017
The cycle switch is faulty or the Heavy Duty Wash terminal connection is loose. Check it first before ordering a replacement part.
Disconnect power to the washer prior to servicing to avoid the risk of electric shock.
The console is held to the cabinet by two screws hidden under the console end cap trims. Remove the end cap trims to access the screws by pulling or prying its top off the console.
Remove the screws at the front bottom corners of the console. Once the screws are removed, slightly pull the console to the front then flip it to the rear of the washer to access the switch.
Check the switch for any physical damage. Disconnect the wiring harness from the switch terminals and clean both the terminals and the connector. Reseat the connector several times to ensure good connections.
Replace the switch (part #3949181) when damage is found or when cleaning and reseating the connectors do not resolve the problem.
Pull the knob off the switch shaft and release the switch from the console. Install the new switch in place and insert the knob to the switch shaft.
Flip the console back to the top of the cabinet and align the tabs in the console end caps with the slots on the cabinet. Insert the tabs into the slots and secure the console to the cabinet with the two screws previously removed.
Posted on Mar 20, 2010
The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.
For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.
You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer.
You can use the diagnostic test described below to test the fabric softener dispenser.
If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.
You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining.
You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer.
You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.
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Posted on Sep 17, 2010
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