Question about Philips 50PFP5332D 50 in. Plasma Television
Had for 6 mts. no problems then one day i turn on the t.v. no color and vertical lines about every 6 inches all the way across the screen.I unpluged the set for a few hours and pluged it back in same problem.Put in a DVD had the same problem.Please help!!!!
Vertical lines seen in TV picture/blurry/no color
Upgrade (or reload when already having this version) the main TV software (= "autorun.upg" file) to version "000.094.000.000" (or later) *.
* Explanation: The "autorun.upg" version ID must be read as "0.94.0.0" (remove the leading zero's). This ID is used in the Service menu's (CSM and SAM) of the TV, and this SW file is downloadable from the Philips Consumer web site via "Product Support" -> "Software & drivers".
Additionaly, this "autorun.upg" file is also part of the One-ZIP file (which includes all other necessary TV software for servicing). This file is only downloadable from the Philips Service web site via "Servicer network information" -> "Software for Servicers only". To distinguish it from the "autorun.upg" version, the first "0" ; is changed into "1" (or any other digit). So that is why the One-ZIP version ID will for example read "126.96.36.199".
Philips offers TV software upgrade capability using a USB memory stick. The software can be downloaded from the Philips consumer support website. Before downloading, carefully read the instructions that are attached to the SW file.
Posted on Feb 03, 2009
Don't do any repairs that will void your warranty contact Philips @ 1-888-744-5477 and they will have a tech come out and do the repairs.
Posted on Aug 20, 2008
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Posted on Jan 02, 2017
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