Question about Philips 50PFP5332D 50 in. Plasma Television

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No color,and vertical lines

Had for 6 mts. no problems then one day i turn on the t.v. no color and vertical lines about every 6 inches all the way across the screen.I unpluged the set for a few hours and pluged it back in same problem.Put in a DVD had the same problem.Please help!!!!

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  • Bradley Grupe
    Bradley Grupe Jun 08, 2008

    Same thing just happened to me on a six month old unit. It's scheduled for warranty repair this week. I'll try to report back what the problem is.

  • Anonymous Dec 18, 2008

    same thing just happened to me

  • mdeangmu Dec 30, 2008

    I have the same problem but the TV is not under warranty. Can someone tell me what was the problem according to the repair man? My impression from other posts was that there was some 'board' that may need to be replaced. Can someone confirm? Where could I order the parts? How much to fix without a warranty?

  • abliddell1 Feb 24, 2009

    Same thing has just happened to me. I updated the software with the "autorun" file and it still has not returned to normal. Has anyone figured out how to fix it?

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Symptom Vertical lines seen in TV picture/blurry/no color
Cure:
Upgrade (or reload when already having this version) the main TV software (= "autorun.upg" file) to version "000.094.000.000" (or later) *.

* Explanation: The "autorun.upg" version ID must be read as "0.94.0.0" (remove the leading zero's). This ID is used in the Service menu's (CSM and SAM) of the TV, and this SW file is downloadable from the Philips Consumer web site via "Product Support" -> "Software & drivers".
Additionaly, this "autorun.upg" file is also part of the One-ZIP file (which includes all other necessary TV software for servicing). This file is only downloadable from the Philips Service web site via "Servicer network information" -> "Software for Servicers only". To distinguish it from the "autorun.upg" version, the first "0" ; is changed into "1" (or any other digit). So that is why the One-ZIP version ID will for example read "1.94.0.0".
REMARKS:
Philips offers TV software upgrade capability using a USB memory stick. The software can be downloaded from the Philips consumer support website. Before downloading, carefully read the instructions that are attached to the SW file.

Posted on Feb 03, 2009

  • Scott Henderson
    Scott Henderson Feb 05, 2009

    they are sayin if the usb software update does not fix the problem that you need to order the logic main.

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Don't do any repairs that will void your warranty contact Philips @ 1-888-744-5477 and they will have a tech come out and do the repairs.

Posted on Aug 20, 2008

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