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I have print artist version 23 received yesterday software is not accepted on my toshiba laptop no autoplay, setup.exe option does not read my e:drive in computer option inserting install disc my e: drive does not get any response no reading of it in computer option these instructions are suggested in the manual

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Hi,

- Insert your software CD in your CD Drive,
- Try to install your Software using My Computer, select your CD/DVD Drive, Find the Setup.exe file ( the name of application file may be different)
- Double-click on that application file to run and install it
Then follow the instructions to install it.

If this does not work, if you can not see the CD in your CD driver do the followings:

Please try another CD which you used before. If you can not reach that CD in your CD driver, most probably your CD driver should be reinstalled/updated or it has problem.


What is your operating system? (Windows XP/vista/7, Mac)

- Go to My Computer, right click on it
- Select Properties, go to Device Manager
- Click on the DVD/Cd ROM Drives from the list
If you can not see the name of your CD/DVD Drive in the list, or if there is question mark on it, you should reinstall or update its driver, enable if it is disabled or scan for hardware changes. Right click on it and do it.
- The driver must be compatible to your operating system. If you don't have its driver you can download it from internet.

Or if you send me your comments writing your CD/DVD Driver's name/model and your operating system name/version, I would like to find and send you the compatible driver.

Hope this helps.

Waiting your comments.


Posted on May 14, 2010

  • Ibrahim OKTAY
    Ibrahim OKTAY May 14, 2010

    If your CD Driver is Ok, your AutoRun feature or the AutoPlay feature may not work. I may be disabled or the drivers may be outdated. If your Operating system is Windows, to correct that please read this article.



    Hope this helps.

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1. Begin the installation and select installation language. After you put the installation CD into the CD drive, the first window that requires you to respond is the Select the Language window. In this window, choose the language the installer will use. The default language selection is U.S. English. Either click OK to accept U.S. English, or choose another language and click OK.
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3. View the Autoplay window and Install Photoshop CS2. The next window you see is the Autoplay window. Autoplay is the easiest way to install Photoshop CS. Although you can turn off Autoplay by deselecting the Always Show Autoplay option at the bottom of this window, it's best to keep this option checked. If you want to cancel the installation, click on the Quit button on the bottom right of the window.
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Your serial number is on the back of the disc case.Select I have a serial number, install full version and type in your serial number in the serial number field. You can type your serial number in with or without the dashes. If you get an invalid serial number message, you may have mistyped a number. Click OK to go back, and type the serial number again.
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Also, make sure that your computer can accept DVDs.

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