I have a shredder that will work in reverse but not forward It does not have a paper feed switch It has a led receiver in the paper feed slot Can i replace that or does the whole board need to be replaced Please help if you can It has been a good machine but I am comfortable to buy a new one Thanks again greg
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In forward operation, a detector senses the presence of material in the feeder and turns it on. Reverse operation is selected by switch position; no sensor is involved. I would bet that if you remove power and turn the shredder upside down you will find bits of shredded paper clogging your shredder, particularly in the center area where the detector is located. After thorough removal of debris, you should be back to normal operation
Chances are it's over heated.
Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds. Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled. See oiling instructions below. From fellow's website:http://www.fellowes.com/fellowes/site/support/support_troubleshooting.aspx#jammed
The unit sits on its own custom waist basket. In the unit is a micro switch that must be clicked by the seating of the unit on top of this waist basket. If the micro switch isn't activated, forward won't work. Check this. Short of this, the microprocessor that runs the diodes might not be working. (The diodes, one transmitter, one receiver, tell the machine the presence of a piece of paper in the slot.)
The first thing you want to check is the mechanical paper feed sensor. It is located in the center of the paper throat. A switch that gets pushed back when paper is inserted. Sometimes paper gets stuck behind it and you can jiggle the switch to work it loose. If that does not work try moving the basket around a little, this unit has a magnetic safety interlock switch located under center of basket. If niether of these help you please contact us at Fellowes Customer Service 800-945-4545.
Though I only work with Fellowes shredders this sounds like a paper feed sensor issue. If your unit has a mechanical paper feed sensor you can try to jiggle it in and out to see if any paper may have become jammed behind switch. If the unit has an electronic sensor it may simply need to be cleaned with a Qtip dipped in rubbing alchohol. Sensor is usually located in the center of the paper feed opening. If neither of these help your paper feed sensor or your pc board has gone bad and you will have to contact your manufacturer for further parts availability.
Though I only work with Fellowes shredders this sounds like a paper feed sensor issue. If your unit has a mechanical paper feed sensor you can try to jiggle it in and out to see if any paper may have become jammed behind switch. If the unit has an electronic sensor it may simply need to be cleaned with a Qtip dipped in rubbing alchohol. If neither of these help your paper feed sensor or your pc board has gone bad and you will have to contact your manufacturer for further parts availability.