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Our machine is all hooked up but even tough you switch it on to the answering machine choice, it doesn't activate when calls come in

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Hello,

Follow the procedure below to activate your answering machine, perhaps, after the activation, your answering machine should be able to answer incoming calls.

Call your telephone number and wait for the answering machine to answer. If you have left the answering machine in the off state then you should let it continue ringing until the machine finally answers, this may be as many as ten rings or more. When the machine finally answers, you may hear a series of beeping sounds.

Press "0" during the playback of the greeting message or during the series of beeps. Enter your PIN code within the next 2 seconds. You must know your PIN code to operate the answering machine remotely.

Wait for the prompt to enter a command code for remote operation. You will hear the machine report the current time and how many messages are in memory. The machine will then play a beep and wait for your command. To turn on the answering machine you must enter the corresponding code. You must enter the remote command within 15 seconds.

Hang up after the machine finishes the command and beeps. Call back to your number and make sure that the machine is now in the on state and will answer incoming calls.

Take care.

Posted on May 14, 2010

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"The answering machine is off. Please leave a message" (sic) This doesn't make sense.... how can one leave a message if the answering machine is OFF! Unless it goes to a voicemail etc? It's just not possible?

I suggest that you use your manual, and reset up your system again, perform a Factory Reset and then set up what you need to do again, this will clear any erroneous data that maybe causing any problems.

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