Acer Aspire 5610-4648 Notebook Logo
Posted on May 14, 2010
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Lost Acer D2D Recovery Partition

I have an Acer Aspire 5612 WLMi notebook, which originally had windows XP home installed on it. I installed Linux OS Ubuntu 9.1 and accidentally deleted the hidden recovery partition and can no longer return to or install Windows. Acer informs me that the recovery disc is no longer available and I cannot re-install Windows from scratch...I have tried everything possible, please help if you can!!!


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Robert Stout

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  • Expert 222 Answers
  • Posted on May 14, 2010
Robert Stout
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If you still have the original key, you should be able to use an original CD of Windows XP Home to wipe the drive and re-install the operating system.
When starting remember to have the software repartition the drive to a single partition, to salvage the space and to remove all remnants of the old operating systems.

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  • Acer Master 1,654 Answers
  • Posted on May 14, 2010
Mehandi Husain  Suleman
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Hi

thank you for using Fixya

i have lost your recovery then only once solution just you have to run Windows CD and re load your Windows XP then go to Acer Site and Download drivers for your model

you will find drivers from folowing link

http://www.latestdriversupdate.com/driver/41652.html

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1helpful
2answers

I havean acer aspire one mini-netbook that crashed a few days ago. I don't think I need a new hhardrive but I knoe for sure that I need to re-install the OS but I don't know how to. I also don't have a cd...

Hi, You must have CD installation to reinstall the OS. Turn on your laptop, connect external CD/DVD ROM to USB. Insert the OS CD then follow the steps on your screen to complete the process. You will prompted to repair the OS during process , follow the instructions to repair OS.
5helpful
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I need a acer aspire one happy recovery disk

The Acer Aspire One Netbook has a hidden partition on its hard disk drive which allows recovery of
1. operating system to original factory image (with no recovery disk required)
2. applications (selectable)
3. drivers (selectable)
If the netbook came with pre-installed Windows XP, use Acer eRecovery Management by
1. pressing start button at bottom left corner of Taskbar
2. hover cursor over All Programs then Acer Empowering Technology
3. then click on Acer eRecovery Management and follow subsequent recovery instructions
Alternatively, on powering up, press Alt and F10 together while Acer logo is showing.
If this doesn't work, there is the possibility that the D2D recovery is not enabled for startup.
To enable D2D recovery,
1. press F2 on powering up to get into the startup utility
2. cursor over to the Main tab
3. cursor down to D2D and enable it.
4. save changes when exiting - system will reboot
5. again, press Alt and F10 together while Acer logo is showing.
3helpful
1answer

My Acer netbook aspire one just shut down on its own one day. Now it will only stay on for 25 seconds before turning off by itself completely! I tried going to setup - 25 sec. Regular boot -- 25 secs Safe...

You may have a Virus, try a factory restore. As you know, the Acer computers and those of other manufacturers are now delivered with a system of restoration installed in a hidden partition of your hard disk. This system launches out while pressing keys ALT+F10 simultaneously. And sometimes for various reasons this system ceases functioning.
The first cause often comes owing to the fact that function D2D Recovery is disable in the bios (menu principal).

The solution : enable the function and try to press keys ALT+F10 during the starting of the computer.

The second cause : in this case hidden partition PQSERVICE was erased or damaged, or you replaced the disc and in this case it is not present.

The solution : If you did not previously make a backup of your system by making an image disc. It will not be possible to use the D2D recovery. Your only hope will be to have in your possession Acer Recovery CD/DVD.

And the third causes : the Acer Master Boot Record (MBR)was damaged or replaced by non-Acer MBR. As long as partition PQSERVICE is present or that you can put the hand on the necessary Acer files you can reinstall the MBR of Acer.

The solution :

First method : on a functional Windows system:

1 disable the D2D recovery option of the bios.
2 open a Windows session with an account administrator.
3 Download, unzip and launch partedit32(registration required for download).
markymoo: ptedit32


4 Identify the Pqservice partition by its size (at the bottom of the partedit window there is a partition information box) it is a small sized partition approximately 2 to 6 Go.Once made change the type of your partition into 0C and save. Restart and open a session with an administrator account, you should be able to navigate to the PQservice partition. Seek these two files mbrwrdos.exe and rtmbr.bin once localised open a command prompt and launch this command mbrwrdos.exe install rtmbr.bin, this will install the Acer MBR. Close the command prompt window restart again Windows go into the bios and reactivate the D2D recovery. Now ALT+F10 should launch Acer recovery at the starting of the computer.

Second method : On a nonfunctional Windows system.

For that you must use a Linux distribution (for me Mandriva provided all the tools necessary).

1 Boot on the Mandriva install CD/DVD the boot menu will give you the possibility to repair or to restore the Windows boot loader.
2 If that is not enough launch an installation of linux(this will be an occasion to test this terrible OS) and choose LILO as boot loader(a boot menu that allow you to choose between several operating systems) once finished the installation. Restart your computer in the boot loader menu system you will have at least 2 Windows options the first generally point to PQservice choose it and you will boot directly into acer D2D recovery. __________________
1helpful
1answer

My acer laptop is not starting , i am switching on the start button the green light is comming but the windows are not starting

Today's machines require we make our own or order them. Let's see if Acer has some boot recovery method but first, I'm going to write as if there is no issue about losing files on the machine.

Try the ALT+F10 key

First of all you must be aware that some of the operations to come can cause irreversible change on your hard disk, I recommend to you and I will never make it enough make a backup of your system before launching you in any hazardous operation.

Any damage and/or modification done on your system will be under your whole responsibility. The following procedures were done on a Acer Aspire 5102wlmi and some also functioned on a Dell Inspiron 9400/1705.

As you know, the Acer computers and those of other manufacturers are now delivered with a system of restoration installed in a hidden partition of your hard disk. This system launches out while pressing keys ALT+F10 simultaneously. And sometimes for various reasons this system ceases functioning.

The first cause often comes owing to the fact that function D2D Recovery is disable in the bios (menu principal).

The solution : enable the function and try to press keys ALT+F10 during the starting of the computer.

The second cause : in this case hidden partition PQSERVICE was erased or damaged, or you replaced the disc and in this case it is not present.

The solution : If you did not previously make a backup of your system by making an image disc. It will not be possible to use the D2D recovery. Your only hope will be to have in your possession Acer Recovery CD/DVD.

And the third causes : the Acer Master Boot Record (MBR)was damaged or replaced by non-Acer MBR. As long as partition PQSERVICE is present or that you can put the hand on the necessary Acer files you can reinstall the MBR of Acer.

The solution :
First method : on a functional Windows system:
1 disable the D2D recovery option of the bios.
2 open a Windows session with an account administrator.
3 Download, unzip and launch partedit32(registration required for download).
4 Identify the Pqservice partition by its size (at the bottom of the partedit window there is a partition information box) it is a small sized partition approximately 2 to 6 Go.Once made change the type of your partition into 0C and save. Restart and open a session with an administrator account, you should be able to navigate to the PQservice partition. Seek these two files mbrwrdos.exe and rtmbr.bin once localised open a command prompt and launch this command mbrwrdos.exe install rtmbr.bin, this will install the Acer MBR. Close the command prompt window restart again Windows go into the bios and reactivate the D2D recovery. Now ALT+F10 should launch Acer recovery at the starting of the computer.

Second method : On a nonfunctional Windows system.
For that you must use a Linux distribution (for me Mandriva provided all the tools necessary).

1 Boot on the Mandriva install CD/DVD the boot menu will give you the possibility to repair or to restore the Windows boot loader.

2 If that is not enough launch an installation of linux(this will be an occasion to test this terrible OS) and choose LILO as boot loader(a boot menu that allow you to choose between several operating systems) once finished the installation. Restart your computer in the boot loader menu system you will have at least 2 Windows options the first generally point to PQservice choose it and you will boot directly into acer D2D recovery.

The last solution is the simplest one, just note that during the Linux installation you will have to resize your Windows partition to create a place for a new Linux partition it is the most perilous part because irreversible, therefore take your precautions at this time.

Regards
PCmania

1helpful
1answer

Linux to xp

absolutely! all you need is your windows install CD and the installation will prompt you to select a partition, select your linux partition, delete it and start a new with XP. it's very easy.
1helpful
1answer

D2d recovery

Hi there
You want to restore your computer to its original settings without
recovery CDs?
This recovery process helps you restore the C: drive with the original software content that is installed when you purchase your notebook. Follow the steps below to rebuild your C: drive. (Your C: drive will be reformatted and all data will be erased.) It is important to back up all data files before using this option.
Before performing a restore operation, please check the BIOS settings.
1 To activate the BIOS utility, press <F2> during boot up.
2 Check to see if Acer disk-to-disk recovery is enabled or not.
3 Make sure the D2D Recovery setting in Main is Enabled.
4 Exit the BIOS utility and save changes. The system will reboot.
To start the recovery process:
1 Restart the system.
2 While the Acer logo is showing, press <Alt> + <F10> at the same time to
enter the recovery process.
3 Refer to the onscreen instructions to perform system recovery.

Good luck and Merry Christams
0helpful
1answer

Acer eRecovery Problem

When you Formated the Dirve You Deleted The Hidden Recovery Partition
0helpful
1answer

D2d recovery

you can not use erecovery and d2d if your don't have the hidden d21 partition on your harddisk. and since you have replaced your harddisk you don't have it anymore.

mail to compurepair and see if he can fix it..

rate me if you want.
CS.
0helpful
1answer

My acer 5612 WLMI keeps crashing randomly

reformat your system.. always partition your hdd into 2 parts,, the os on one partition and your files on another,, so that anytime your system is in trouble,, you can reformat it without worries...
there must have been a virus in your system or there was something wrong in the installation of your os..
if this doesn't work,, maybe it is a serious hardware problem...
5helpful
3answers

D2d recovery

Is the d2d erecovery function enabled in the bios?

To check, activate the BIOS utility, press <F2> during the POST; while the notebook PC logo is being displayed.

To enable D2D recovery ard disk recovery), select Main from the categories listed at the top of the screen.

Find D2D Recovery at the bottom of the screen and use the <F5> and <F6> keys to set this value to Enabled.

That should allow you to use the F10 function key to activate D2D.
* Note: D2D e-recovery is not in Acer Empowering Management.
AEM is a power management utility that supports ACPI (advanced configuration and power interface) which allows for maximum power conservation and maximum performance. (Managed by the windows OS)
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