Question about Dell W3201C 32 in. LCD Television

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Dell 32in LCD-picture ok. but no sound

Tested speakers with stereo receiver. they worked fine. Can anyone help me? Please

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Hi and welcome to FixYa,

Initially, 2 possibilities:

  • setting / configuration - is the MUTE engaged?
  • hardware fault - is the volume level displayed when VOLUME is pressed UP/DOWN. Are the speaker wires correctly installed to the speaker terminals?

Offhand on a Dell W3201C, check the AUDIO SETTINGS / menu and confirm that the settings for the:
  • PROGRAM is set to STEREO not SAP;
  • SPEAKER is set to ON.

Should the above be not corrective, options then are:
  • consider a DIY (do-it-yourself) repair if and only if comfortable working with electronic components & circuitry, use of a DVM/VOM, a soldering iron/station and safe practices with electrically powered devices. Access to a Service Manual or at the very least, a schematic diagram would be a necessity;
  • should you be uncomfortable with a DIY, perhaps your best bet would then be to consult with and/or seek the services of an authorized Service Center or a qualified professional.

Good luck and thank you for asking FixYa.

Posted on May 14, 2010

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