Question about HP Compaq Presario Sr5410f PC, Refurbished PC Desktop

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My On borad video card went bad on my Compaq Presario E2160 (SR5410F) desktop computer. I have a new ASUS EN8400GS video card installed in the only PCI-E slot. When I boot the cumputer I get no video at all. Please help ...I stuck. Thanks in advance!

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It's likely more than just the onboard video that went bad. This is often cause by the chipset going bad; which causes the video to go out along with other things at times. The heading to your issue says that your desktop is a refurbished one. I would almost be willing to bet that the initial problem it had (causing it to have to be refurbished) was that the chipset went bad. Sometimes this can be fixed by "reflowing" your motherboard - your chipset in particular. Unless your video chip is discolored (brownish-burned look), then it may be possible to fix it. What may be the problem is that your video chip, or chipset, got pretty hot and that the heat caused the solder to soften or even start to liquefy, and then the chip slipped out of it's socket just enough to cause your problems. There aren't alot of places that "reflow" or "reball", and even having it done doesn't guarantee it will work again. Reflowing your board requires you to remove the motherboard from the case and heat it up just enough to get the chip to slide all the way back into it's socket. Reballing requires the chip to be completely removed, and thn putting little balls of solder on the pins of the chip, then you heat the motherboard up with a heat gun or high-powered hair dryer to get the chip to slide back into the socket when the solder starts to liquefy. Both ways are a delicate and drawn out process. It will likely be easier to just replace the motherboard in your computer. You don't necessarily have to replace it with an HP\Compaq motherboard. You could just replace it with an aftermarket board. Just be sure to find one that is right for your case.

Posted on May 14, 2010

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Go into cmos setup and switch to the default video adapter from on board to the pci-e.

Posted on May 14, 2010

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