Question about Microsoft Xbox 360 Console

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When i turn on my xbox i hear the sound but no picture shows up. i have all the plugs in the right place. i even bought new cords and it still didnt work. how can i fix this?

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  • 74 Answers

There is a chance the backport is ruined and isn't picking up any signals. If you're still under warranty, have them check it out. If not, you may have to get a new box, sadly.

Posted on May 15, 2010

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I bought a brand new xbox 369 last night. i also bought a brand new 32" flatscreen emerson le320em3. is this tv not compatible with an xbox 360? i was able to get the tv hooked up to cable and the...


Your problem is in the TV. I'm not familiar with your TV, but you should look for an option to turn it to normal or to try and scan for channels with xbox plugged in and running. I'm pretty sure that if you get HDMI cable, your problem should be solved.

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When i turn my xbox on i get sound but no picture


this same problem happened to me. basically it is the same problem you would have if you got the red ring of death. its a hard drive failure. unfortunatly because it didnt trigger the red lights, microsoft dosent cover this on warranty. your best bet is to find someone locally who can possibly fix it or just get a new one. sorry to say but your xbox is dead

Apr 01, 2010 | Microsoft Xbox 360 Console

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the easiest fix buy a new video cord from walmart and keep the receipt it sounds like the video cable is corroded inside the wire or someone has pulled on it too many times

Nov 16, 2009 | Microsoft Xbox 360 Console

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When i plug in my xbox hear sound but no picture, So i got a new xbox and still the same problem my son is crying his eyes out becuase hes has a lousy day at school and im abit angry any help?


You bought a new Xbox ,same problem.
Plug the unit in to another tv . Replace the
a/v cable , if still no picture then take it back
and get replacement.

Sep 14, 2009 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 sound but no picture can any one help


If you've just bought your xbox 360, then you probably haven't got a HDMI cable.

Which I think you could need.

Aug 18, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox has no picture but sound works fine.


Hi, this is an internal problem, please send your console to microsoft if under warrenty.

Jun 16, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont show a picture but it has sound


it might bea problem with your actual video cord that plugs into the tv.... umm my xbox has a lot of issues too but ive never had this. id suggest you let it say off for a while and try somebody elses cords that connect the xbox to the tv to see if its an issue with your xbox or if its with your cords. ill also suggest you call microsoft and they can troubleshoot...

please rate my solution :) thanks

May 31, 2009 | Microsoft Xbox 360 Console

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My xbox wont show on my tv,cant hear sound but no


It's possible that your Xbox is sending out a picture that's higher resolution than your TV can display. Try reducing the resolution of the Xbox video output.

May 12, 2009 | Microsoft Xbox 360 Elite Console - Black

1 Answer

Picture will not show


You might want to try the following:

1. make sure that the AV cable is not loose or incorrectly seated in both the Xbox 360 console and the TV
2. make sure that you have the correct AV cable for your TV, to verify that the AV cable is connected correctly to the Xbox 360 console and to the TV, disconnect the AV cable and then reconnect the AV cable to both devices
3. if you are using composite cables, do not try to set any HDTV settings because you may lose the picture
4. make sure that your TV is set to the same video broadcast system as your Xbox 360 console (PAL or NTSC)
Example:
- if your Xbox 360 console is an NTSC console, make sure that your TV supports NTSC
- if your Xbox 360 console is a PAL console, set your PAL settings to PAL 60
- if your TV has a type of picture compensation enabled, disable it
5. reset your Xbox 360 console
- Remove any discs from the disc tray
- Turn off the console
- Turn on the console
- As the console starts, press and hold the Y button, and then pull the right trigger at the same time
- The Xbox Dashboard resets the display settings to the default settings and then automatically restarts the console.
6. Do not take your Xbox 360 console or its accessories to your retailer for repair or for service unless an Xbox Customer Support representative asks you to do this

Mar 09, 2009 | Microsoft Xbox 360 Console

2 Answers

XBOX 360


The problem is probably that you have put the cords in the wrong places or have used the wrong cords

Nov 13, 2007 | Microsoft Xbox 360 Console

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