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My acer dvd-rw is not working. it worked fine for a couple of months. i have an error msg Windows successfully loaded the device driver for this hardware (Acer esw860) but cannot find the hardware device (code 41). i have a power light, i can eject and insert a dvd or cd, but the Aspire One D150-1322 is not recognizing the dvd drive at all.

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  • linda535 May 14, 2010

    my acer dvd-rw is not working. it worked fine for a couple of months. i have an error msg Windows successfully loaded the device driver for this hardware (Acer esw860) but cannot find the hardware device (code 41). i have a power light, i can eject and insert a dvd or cd, but the Aspire One Moremy acer dvd-rw is not working. it worked fine for a couple of months. i have an error msg Windows successfully loaded the device driver for this hardware (Acer esw860) but cannot find the hardware device (code 41). i have a power light, i can eject and insert a dvd or cd, but the Aspire One D150-1322 is not recognizing the dvd drive at all.
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    Solution #1 posted on May 14, 2010

    NinaE

    Rank: Guru Expert
    Rating: 85.36% , 500 votes



    Hello, Linda.

    Your drive is faulty and needs to be replaced.

    If your Acer is under warranty, contact them for a replacement drive.

    If not under warranty, replace the drive yourself. It's fairly easy to replace: usually just remove the battery, loosen or remove a few screws and the drive is removed.

    Hope this helps.



    May 14, 2010 - Do you mean the DVD-RW drive or the Aspire hard drive?May 14, 2010 - The Acer DVD-RW is a separate DVD drive, attached and run by a USB with pigtails for power and connectivity.

  • linda535 May 14, 2010

    I'm not sure if it was the MANY Windows updates that finally got my dvd-rw working again, but after a last restart, the silly thing is fine now. Thanks for your help.

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First make sure usb cable connected to dvd-rw is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.

Let me know if you need further assistance.
Thanks for using FixYa.

Posted on May 14, 2010

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  • Master
  • 3,278 Answers

Hello, Linda.

Your drive is faulty and needs to be replaced.

If your Acer is under warranty, contact them for a replacement drive.

If not under warranty, replace the drive yourself. It's fairly easy to replace: usually just remove the battery, loosen or remove a few screws and the drive is removed.

Hope this helps.

Posted on May 14, 2010

  • 1 more comment 
  • linda535 May 14, 2010

    Do you mean the DVD-RW drive or the Aspire hard drive?

  • linda535 May 14, 2010

    The Acer DVD-RW is a separate DVD drive, attached and run by a USB with pigtails for power and connectivity.

  • NinaE May 14, 2010

    Glad it's working. I suspect that there could be a problem in the near future. Thanks for using FixYa.

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