Question about Brother MFC-7820N Laser Printer

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Brother 7820 Network setup problem

Hi,
I just bought a Brother 7820 Printer.....i am trying to setup the nework on it...while installing the software from the CD i can find that printer in my LAN and also i can get the IP address for it.....but after successfull installation I am not able to print anything!.......please help

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  • dskdsk Apr 09, 2008

    same problem i have a new vista machine and can't print after download the exe from brothers website and installing.

    Used the supplied disc for my XP machine and that works fine.

  • Anonymous Apr 10, 2008

    spoke too soon CD software is also having problems.



    It is a firewall issue.

    Disable firewall and confirm printing works.



    Then I uninstalled Norton IS. Printed and scanned. And then reinstalled NIS on top as it were. This way NIS knows that communication with the printer has been allowed and continues to allow it.



    Works so far. Fingers crossed



    DSKDSK

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Spoke to soon. the supplied disc failed working the next day.

I think your problem is your firewall!.
Disable the firewall and see if you can print / start it scanning from the brother control center.
If so you know its a firwall prob.

I gave up on trying to configure Norton to recognise it.

I uninstalled Norton Internet Security and then reinstalled it after making sure the printer was printing and the scanning etc could be started. Working fine so far ( a few hours). I am reasonably confident that this will be ok. If the machine has already communicated with the printer then Norton recognises this and allows it. If however the first time you try is after installing Norton it will block it!

DSKDSK

Posted on Apr 10, 2008

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