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There is no sound/audio from my Laptop. Advice please.

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  • Gateway Master
  • 4,924 Answers

Assuming that you do not make any changes on it ..we will begin with the most obvious..and try to see whats with the sound driver and settings ..
so.
.1st . check if your system has an audio device driver installed by going to the device manager ...following this: right click on the my computer ..than choose properties and hardware ..than device manager ...(you can also get here from control panel /system ..hardware .....)
here you will find a list with devices and in line the driver installed...look for audio and media controller..and see if it has a driver and if it normal ..cause if it is in yellow with a ask mark on it..it means the the driver is missing and this is our problem
If the driver is present and it seam ok ..will be written in line ..and with normal black color..by its name ..
and in this case we have to see the next thing ..
also when you reply your comment let me know the make and the model of the laptop so I will prepare the drivers for a re-installation in case of need..also specify the Operating system in use...

Posted on May 14, 2010

  • Catalin Turcu
    Catalin Turcu May 14, 2010

    If all seam well for the moment in the device manager there are a few things I would advice you to check ..
    1st . double click on the speaker icon in the lower right tray system in the task bar ...This will bring you the volume manager in front ...and one ..adjust the general volume up....second...maximize the wave volume...and 3rd see the case under the volume (general ) not to be checked for mute..


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please check the hardware device manager on your laptop if there is a question mark or exclamation mark. from there you will have an idea what driver is missing.

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Visit the below link for more information
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Hi,

The XP drivers will work on Win7. Download Dell driver R99254 from the link that i have provided below and install the audio drivers >>>>>








http://ftp.dell.com/audio/







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Fame !

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Normally every Lap is coming wit internal mic; so

1- Simply check your mic is mute or not

2 - Check your mic volume

3 - Use sound recorder that comings with windows (just record & play)

4 - Use an external MIC (known as working) with sound recorder

5 - Check in control panel->sound and audio device --> default recording device and Voice recoding device as your system’s built-in audio device (some times it’s changing when we installing b-tooth deice)

6 - Check device manager --> under sound audio controller for any issues

7 – Uninstall & install completely your Audio Device driver with default settings.

** If you didn’t solve your prob; my advice is take your lap to a good technician with component level Repair skills.

Thank you & Best Regards
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Please remember to rate this solution.

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