Question about Pride Jazzy 1103 Ultra Standard Power Chair

2 Answers

Speed/profile indicator is flashing and wheelchair is moving exceedingly slowly. Battery charge is acceptable according to the battery condition meter -- it's at the top of the yellow lights (meaning close to fully charged). This happened suddenly when operating the wheelchair at home (i.e., no unusual conditions). I was watering plants on the porch and splashed A LITTLE water on what appeared to be just the footrest -- felt around the rest of the chair and there was no wetness. Water doesn't appear to be the issue. Have the manual -- it was useless.

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  • mayaash May 14, 2010

    I note that the expert who answered doesn't list any wheelchairs in his brand expertise -- I think I need someone who knows power wheelchairs and, specifically, what the flashing lights as described mean. Is there nothing I can do before I can get to my wheelchair repair shop? Is there an expert who knows what the flashing lights on the speed/profile indicator means specifically for Jazzy wheelchairs? I'm concerned I won't be able to get there at all and would like to try solutions now to tide me over.

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Check that the tire is not overfilled or underfilled, this may have impact on the the sensor. If if you have reset the controller and tire is inflated correctly, then you may have a vic or electrical problem.

Posted on May 14, 2010

  • mayaash May 14, 2010




    Solution #2posted on May 14, 2010





    MNfisherman

    Rank: Wiz
    Rating: 84.35% , 3609 votes



    Check that the tire is not overfilled or underfilled, this may have impact on the the sensor. If if you have reset the controller and tire is inflated correctly, then you may have a vic or electrical problem.


    THANK YOU for at least trying to help with an immediate fix we might be able to take just to get the chair to my repair guy! I appreciate that. As far as I can tell, the tires are fine. The chair was actually completely refurbished just weeks ago -- new joy stick, tires, batteries, etc. Nothing appears to be wrong with the tires on visual inspection but we'll test them in the morning to make sure.





    What do you mean by resetting the controller? (This is all new to me -- I was using a manual chair until 2 weeks ago.) I turned it off and on a few times -- do you mean something other than that?

    What is a vic?Thanks again for your more considerate help -- was very displeased with the attitude of the first responder.

    Have to crash now but will check in the morning for answers.



  • mayaash May 14, 2010

    Update:


    I called my local experts as soon as they opened this morning. They had it fixed over the phone in 2 minutes. They asked if my chair has seat elevation on it -- it does and I used it last night. The service manager had me lower the seat as far as it would go, turn the power to the chair off and back on and voila, the problem was fixed. He explained that when the seat is at maximum elevation, the wheelchair automatically goes into that slowed speed with the speed indicator lights flashing the way I described. It does this for safety reasons so the chair doesn't tip when the seat is elevated.


    Good try -- FixYa clearly needs a wheelchair expert (or more) or needs to stop claiming expertise in wheelchair repair.




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No matter what the battery indicator says have the battery pack tested, u may have a shorted cell.

Posted on May 14, 2010

  • 1 more comment 
  • yadayada
    yadayada May 14, 2010

    I have 35 years of electronics testing and repair experience, a wheel chair is no challenge to me, just because it is not listed doesn't mean darn thing, we see maybe 5 wheel chair problems per year, really doubt that there are any experts that have answered more than 2 wheel chair related problems, u don't understand how the wheel rating gets added, it takes me answering lots and lots of questions about them, just don't have the opportunity to to that. just have the the batteries tested, that is the 1st place u start with a problem like this, next is the electronic power control board, or motor control board depends on the manufacturer. I do know what I am doing i assure u.

  • mayaash May 14, 2010

    I'm responding to the answer posted below (and to the series of communications with you):




    Solution #1posted on May 14, 2010





    emissionwiz

    Rank: Guru
    Rating: 90.51% , 10702 votes



    no matter what the battery indicator says have the battery pack tested, u may have a shorted cell.



    May 14, 2010 - I have 35 years of electronics testing and repair experience, a wheel chair is nochallenge to me, just because it is not listed doesn't mean darn thing, we see maybe 5 wheel chairproblems per year, really doubt that there are any experts that have answered more than 2 wheel chair related problems, u don't understand how the wheel rating gets added, it takes me answering lots and lots of questions about them, just don't have the opportunity to to that. just have the the batteries tested, that is the 1st place u start with a problem like this, next is the electronic power control board, or motor control board depends on the manufacturer. I do know what I am doing i assure u.

    On your profile page, you claim 40 years of experience and here 35 -- so how many years is it?
    No, your response wasn't helpful. It may, in fact, be correct but the tone of your follow-up response is totally unacceptable for me. I don't need condescending, defensive answers from you.....and I'm paying for it? My first experience with FixYa has not been positive nor has it lived up to the advertised service.

    The following was posted (as a hyperlink) on the same page as the questions & solutions:

    Get Answers from Our Top Wheelchair Expert
    So now you're telling me that link is not true and, in fact, there are no wheelchair experts at FixYa. Either you're incorrect or FixYa is lying. Either way is unsatisfactory. And I am, in essence, being told I'm an idiot for thinking I'd find a wheelchair expert here.


    The site lists my specific wheelchair as something that someone (or more than one) has expertise in -- you're saying that's not true.

    I asked for a different expert and didn't get it (I did later but my initial response was the above from you). The site, as far as I can tell, is BS and membership is to be canceled shortly after trying it.

    You're claiming expertise in just about everything electronic, yet you don't really know anything about power wheelchairs. For me, extrapolating your experience of "40 years of automotive repair work, home appliance repair experience and general electrical repair" to expertise in wheelchairs is a logistical leap I'm not willing to accept.As I said earlier, your answer may, in fact, be correct. It is your response to me asking for a different expert (FYI, second opinions are good things in general) and asking for someone with more expertise in wheelchairs that has made me call into question both your interpersonal skills and the FixYa system in general.

    I may know squat about electronics but I guarantee you, I'll outsmart you in MY Ph.D.-level area of expertise and in many other intellectual areas. Getting defensive and talking down to customers when they're not satisfied with your response is NOT the way to sell people on the FixYa services. You fail and, if you're any example, FixYa fails with me.

  • mayaash May 14, 2010

    UPDATE: Your response was 100% incorrect and, if there really were a wheelchair expert here, he/she would have known that.


    I called my local experts as soon as they opened this morning. They had it fixed over the phone in 2 minutes. They asked if my chair has seat elevation on it -- it does and I used it last night. The service manager had me lower the seat as far as it would go, turn the power to the chair off and back on and voila, the problem was fixed. He explained that when the seat is at maximum elevation, the wheelchair automatically goes into that slowed speed with the speed indicator lights flashing the way I described. It does this for safety reasons so the chair doesn't tip when the seat is elevated. After using max elevation, one merely goes through the steps I described above and the chair goes into normal operation mode.


    I've met many people like you in my life, those who claim to be an expert on everything. You are not and should not claim to be -- you clearly know squat about the way that wheelchairs work.


    FixYa membership trial hereby canceled.



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Response to similar query in 2011.
http://www.fixya.com/support/t5751777-aquasoothe_travel_lite_instruction
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Problem Check Point
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Tip

UnLocking Sleep and Lock Modes for Pride and Invacare power chairs


<p><b><span>Pride Joysticks and others that use VSI joysticks</SPAN></B><br><p><b><span>SLEEP MODE</SPAN></B><br><p><span>Your VSI controller has a sleep mode feature. Sleep mode is a built-in circuit </SPAN><span>that automatically shuts off the main power if the joystick is not moved </SPAN><span>in any direction for a period of time predetermined by controller program.</SPAN><br><p><span><b>The battery condition meter lights on the keypad indicate sleep mode by </b></SPAN><span><b>blinking once every five seconds.</b> To restore power and continue, push the </SPAN><span>on/off key twice.</SPAN><br><p><span> </SPAN><br><p><b><span>Lock Mode</SPAN></B><br><p><b><span>To unlock the VSI:</SPAN></B><br><p><span>1. Press the on/off key and power on the VSI. <b>The maximum speed/profile </b></SPAN><span><b>indicator should ripple side to side</b>.</SPAN><br><p><span>2. Push the joystick to the full forward position until the VSI beeps.</SPAN><br><p><span>3. Pull the joystick to the full rearward position until the VSI beeps.</SPAN><br><p><span>4. Release the joystick. There should be a long beep.</SPAN><br><p><span>5. The VSI is now unlocked.</SPAN><br><p><span> </SPAN><br><p><i><span>Invacare and others that use SPJ+ joysticks</SPAN></I><br><p><i><span></SPAN></I><i><span>FOR SPJ+ Joysticks</SPAN></I><br><p><i><span><b>Lock Mode will be indicated by all LEDs</b></SPAN></I><br><p><i><span><b>flashing briefly and the information gauge</b></SPAN></I><br><p><i><span><b>LEDs chasing slowly from right to left</b>. If</SPAN></I><br><p><i><span>this occurs, press the horn button two times</SPAN></I><br><p><i><span>within ten seconds to unlock the joystick.</SPAN></I><span></SPAN>

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