Question about Samsung Refrigerators

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The icemaker on my Samsung RFG295AARS will not empty the tray. I suspected a faulty heater, so tried a replacement icemaker, but still no luck. I have also already tried a replacement primary circuit board. Refirgerator is at 34 degrees and freezer is at minus 6. At my wits end now! Any help would be greatly appreciated.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: refrigerator not cooling

Open the panel in the freezer, and take a hair dryer to the frozen coil.

Posted on May 13, 2008

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tborn6
  • 700 Answers

SOURCE: samsung rs2533sw fridge not cooling

it sounds like the refrigerator evap is frozen up causing the compartment to get too hot. shut the unit off and let it thaw out. then take the screws out of the cover to check the stryrofoam on the back side of the cover to see if theres broken spots on it causing the air to bypass the evap causing it to freeze. Theres two screws behind the light cover and two at the very bottom of the cover and two behind the decorative plugs about 1/2 way

Posted on Dec 22, 2008

tborn6
  • 700 Answers

SOURCE: samsung rs2533sw fridge not cooling

soiunds like the coil on the refrigerator side is iced up.take and open the refrfigerator side and take a blow drier and after removing the 11 screws use the hair drier to slowly melt the icec behind the cover. If you pull too hard and or too soon you'll break the stryofoam ductin that has to be around the coil. then make sure that the drain line is clear reassemble and have a Merry Christmas!

Posted on Dec 24, 2008

  • 1 Answer

SOURCE: Samsung Quattro-Cooling RM255LABP Freezer at +20F

orrixcreek i have the same problem. how do you go into the samsung diagnostic? i pressed different buttons at the same time and they're giving me gibberish i dont understand. which specific buttons to press and what exactly do the codes mean? i called samsung and they told me the fridge was probably in "demo mode" that is used on the sales floor and they had me pressed the two left buttons for 6 seconds and a bleep occurred and the LCD went dim. it really didnt fix the problem.

Posted on Jul 20, 2009

woodchuck789
  • 4059 Answers

SOURCE: Icemaker won't fill tray,

Was the inlet tube frozen. If so your water inlet valve on the back where the water supply comes in is probably leaking and when the water reaches the freezer it freezes, blocking the inlet tube. Replace the water inlet valve.
You can Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

Posted on Aug 29, 2009

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Possibly the gear drive faulty in the ice maker, or it could be the dispensing chute has ice blocking it from closing properly. Completely empty the ice tray and make sure there is no ice anywhere in the tray, guides or ejection chute to the front door. On some, there is a little button under the icemaker for testing and forcing an ice maker operation. Press it and see if the ice tray rotates and reloads with water.

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Hello, I have an Samsung rs2533sw. the ice maker stopped working. it is at 8 degree. at this juncture, the manual reset switch does not work. if I let it unthaw then it works. once it gets cold it doesn't...


Hey heads up! The ice-cube maker has two parts... In fancy terms the business motor end, and the back-stop. Your back-stop is all busted. Mostly because it's been used successfully as a backstop for a few thousand times. The piece costs about $20, and you can get it at any Samsung parts distributor. The best way to check this is that your ice-cube tray will look like it's coming un-hinged in the back when it attempts to empty the ice.

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As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

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As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

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As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

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As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

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As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

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1 Answer

Amana scd25tw


It sounds like you have covered all the primary troubleshooting checks. There is only one thing I can think of at this point.
Check the voltage coming to the water valve during the icemaker cycle. The power to the valve is decreased by the resistence of the icemaker heater from 120 volts down to about 108 volts. It is not uncommon to have a valve that will open when you put 120 volts to it, as you do when you switch solenoids, but not open at the decreased voltage when it goes through the icemaker circuit.
If you are getting voltage to the valve when it cycles, and you know for sure the water line to the icemaker is clear, then you will need to replace the valve.
Post back and let me know what you find.

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