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this is for the whirlpool washer,if you grab the top of the agitator can you spin it both ways without it grabbing,it should only spin one way,if you can spin it both ways you have bad dogs,the agitator cam kit part number is 285809 and it's around 13 dollars.pop off the center cap of the agitator,remove the 7 1/6 inch screw in the middle and pull off the top of the agitator to get at the dogs,you'll see them there are 4 of them,they waer down and the top of the agitator doesn't work.watch this video. http://www.youtube.com/watch?v=ensJz0h6wLM
it sound like the motor coupling has broke,, you will need to take the pump off of the motor, then remove the motor,, the coupling isa three part piece, two little white three prong pieces, one on the motor and one on the transmission then the black rubber piece that connects them
This is usually the agitator dogs have worn out or broke. These are very inexpensive and easy to replace. Here is a video this will walk you thru checking and replacing the agitator dogs . You can also enter your model # for diagrams and illustrations of your specific model. Not all models are available. All parts come with installation instructions.
Tearing apart the transmission is a bit messy but if the problem is the spring or agitate cams, it's a lot less expensive to fix than a $170 transmission.
Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.
Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.
Remove the transmission cover and drain the oil.
Remove the clip that holds the Pull off the spin pinion.
Carefully remove the clip that holds the main Spin Gear on and pull the gear off.
Check the Neutral Drain Assembly cams and springs.
We had a problem where the spring that forces one of the plastic cams into the spin pinion was broken so the washer wouldn't spin. (A $15.00 FIX)
Also check the Agitate Cams (they can wear) and the spring that holds them down. If the spring is broken, the machine may not agitate and you'll be able to easily turn the agitators. (Agitate Cams Around $10.)
Basically, you're checking for anything that doesn't look as it should based upon the manuals.
Pull the agitator off and check the plastic drive hub at the top of the agitator shaft. It should not be split, or have it's internal splines sheared off. If this all looks ok, then likely transmission problems or a slipping drive belt (motor to transmission). Good luck!
the reason for the "weak agitation " is a bad set of agitator dogs. by removing the center fabric softener cup, you can get to and unscrew the center shaft bolt7/16. after removing the bolt, the agitaor will remove and the agitator dogs canbe replaced. part number 80040.youll need to split the agitator top and bottom to insall them . they simply slide into place.