Question about Epson Stylus CX5000 InkJet Photo Printer

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Epson cx5000 printer paper jams by feed roller no objects appear to jammed in printer but can not take printer apart to inspect further

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

Ajkill
  • 2035 Answers

SOURCE: label sheets won't feed, jam

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


good luck..

Posted on Dec 22, 2008

ronenfe
  • 91 Answers

SOURCE: PAPER JAM

see my other solution, glue a bluetack plasteline on the rubbers. you will need to do that occasionally.

Posted on Mar 28, 2009

  • 44 Answers

SOURCE: oki c5250n paper jam

Unfortunately this may require and engineers visit. If you pull down the MP assembly by using the handle in the middle at the front of the printer you can then see a small "gearbox" at the right hand side of the transfer belt. This is common to feeds from both trays and could be worn. If you remove tray 1 and temporarily tape up the sensor arms to fool the printer into thinking it has a full tray installed, you can the test, by applying a little pressure to the feed roller, to see if it positively moves forward or if you are able to stop it turning. On a brighter note, you may just need new rollers instead of cleaning them.

Posted on Apr 18, 2009

  • 684 Answers

SOURCE: Epson CX5000

Most of our printers pull the paper down on one side slightly faster than the other. The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.
If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):
Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Finally, turn the printer upside down and carefully shake it for 10 to 20 seconds to see if something falls out of the paper feed path. Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to separate pages. Make sure it is lined up on the right side of the paper feed and the paper guide on the left is snug on the left side of the paper. Then try to form feed again. If that works, then try to print again.
If it still fails to feed the paper correctly, please reply with the following information:
What type and brand of paper were you using? Have you ever used this type or brand of paper before and if so what were the results? Once we have this information we will try to fix the unit through email support.

Posted on Apr 29, 2009

  • 2 Answers

SOURCE: paper does not feed into lexmark X5470 all in one printer

Rollers could be worn out. Also could be a problem with the paper sensor. Not sure what type of sensor this printer uses. Some just use a pressure switch, others use a light sensor.

Posted on May 18, 2009

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1 Answer

Paper feeder stuck


If the paper feeder stuck, do the following:
  1. Gently pull any jammed paper out from the output tray or sheet feeder.
  2. If paper is stuck inside, open the printer cover and remove the jammed paper, including any torn pieces. Then close the printer cover.
  3. If paper remains near the sheet feeder, press the paper feed roller lever inside the paper feeder to release the jammed paper, then carefully pull it out.
  4. Load the paper correctly.
  5. Press the cp_button_14.gif stop button to resume printing.
  • If the printer continues to jam or misfeed paper, and you are certain that there are no foreign objects lodged down inside the paper feed area, your printer may require service. Please call Epson technical support for further assistance.
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    Try checking that a foreign object is in the paper feed rollers- do this by inserting a thin piece of plastic about 2 cm wide through the rollers from the paper exit side. Plastic like that from a shirt box (about 2cm wide by 20 cm long and 1 mm thick works well. I have solved this problem many times with my mx300 and it clears out objects which have droppped into the paper feed, such as Pens , yes pens. and paper clips etc which are otherwise hard to detect on this printer.

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    phyical inspection of the rollers for a jam or a roller out of its socket would be my first look.
    then inspect the plastic gears at the side of the rollers as these will crack and are hard to spot untill they break completely.
    Always check your printer properties first and make sure it is set for the correct type of paper.
    Unfortunately if has broken gears it will be less expensive to replace than repair.. Regards

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    you must have objects foriegn objects inside your printer. i.e. paper clip or some other object . Get your printer and move it side to side see if you can here anything moving about. once its out then perform alignment of rollers using epson maintenance menu.

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    If you are sure that no scraps of paper (or other object) is jamming the paper feed path, you will need to dismantle the printer to investigate further. This is really a job for a technician; however, if you want to have a try yourself, you can download the service manual from here:

    http://www.eserviceinfo.com/downloadsm/12748/Epson_C64%20and%20C84.html

    Also, post a new comment to this effect since I can provide useful extra info on getting these difficult machines apart.

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    Epson CX5000 Paper will not load. Tries to but says paper jam even when there is no paper jammed. Blank pages will go through during reset but not otherwise.


    Most of our printers pull the paper down on one side slightly faster than the other. The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.
    If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):
    Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
    Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
    Finally, turn the printer upside down and carefully shake it for 10 to 20 seconds to see if something falls out of the paper feed path. Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to separate pages. Make sure it is lined up on the right side of the paper feed and the paper guide on the left is snug on the left side of the paper. Then try to form feed again. If that works, then try to print again.
    If it still fails to feed the paper correctly, please reply with the following information:
    What type and brand of paper were you using? Have you ever used this type or brand of paper before and if so what were the results? Once we have this information we will try to fix the unit through email support.

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    Epson cx3800 paper feed problem


    no you might have a paper jam somewere and mabe you ink rollers are dry you might have to tell the printer to to a pre test and clean and if there is a paper jam it should be a slot on the back by the roller should be a tap that shows the tollers look for a pice of paper jammed somewere in the roller you migh have to take the paper out to inspct it for a paper jam and if none mabe the print heads are dry and it dosent feed the paper then could be it ok clean the print heads tell the printer to to a roller clean and then after that if no paper jam no were try printing a page take all the paper out and feed it manually and if it prints then some printer want feed if you have filled the paper tray up try putting less and then try

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    1. Turn the printer off and open the access cover.
    2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
    3. Turn the printer on, load some paper, and press the Form Feed button.
    4. Watch the paper as it feeds through and try to determine where the jam is occurring.
    5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
    6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
    7. Turn the printer off.
    8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
    9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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    Use the cleaning option that is available in the Epson driver utility . Not the head cleaning one but the paper rollers option

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