Question about Computers & Internet
My wireless keyboard & mouse are not working but the receiver seems to be this is a "new" installation but the user manual is missing
What model is it, is it Infrared or bluetooth. Most units have a connect button underneath, you have to "connect" the units to the base. Usually by pressing connect on the receiver first, or by using the software if its bluetooth. Then connect the others.
Posted on Mar 29, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
From the User Guide at... http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=4174137&
The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your
HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to
activate the preinstalled batteries, and then turn on the mouse (A).
You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.
To synchronize them:
Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and
away from interference from other devices.
Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue
activity LED on the wireless receiver illuminates when the synchronization command has been received
and turns off when synchronization is complete.
Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity
LED on the wireless receiver illuminates when the synchronization command has been received and
turns off when synchronization is complete.
If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.
Jun 30, 2014 | Computers & Internet
Feb 20, 2013 | Dell Inspiron 1525 Notebook
Jun 16, 2011 | Logitech Cordless Mouse
Aug 29, 2017 | Sylvania Fellowes 9893501 Microban...
Nov 18, 2009 | Microsoft Wireless Laser Desktop 4000...
Jun 09, 2009 | Dell Dimension 5150 (DIM515MIN) PC Desktop
Jun 14, 2008 | Sakar 62150 Keyboard
Feb 29, 2008 | Computers & Internet
82 people viewed this question
Usually answered in minutes!