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User manual missing

My wireless keyboard & mouse are not working but the receiver seems to be this is a "new" installation but the user manual is missing

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What model is it, is it Infrared or bluetooth. Most units have a connect button underneath, you have to "connect" the units to the base. Usually by pressing connect on the receiver first, or by using the software if its bluetooth. Then connect the others.

Posted on Mar 29, 2008

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1 Answer

My gateway wireless mouse won't sync


- Have you tried the steps mentioned in the link to connect a wireless keyboard and mouse to the Gateway computer? http://support.gateway.com/s/desktop/2009/gateway/zx/zx4800/ZX4800faq3.shtml
http://www.support.gateway.com/s/Manuals/Profile/WirelessKb_MouseGuide.pdf

Also follow the generic troubleshooting steps mentioned in the link to connect a wireless keyboard and mouse to a computer.
http://support.microsoft.com/kb/838398
Note: The steps provided in the link mainly works for Microsoft hardware but the steps can be applied to any wireless keyboard and mouse. Do not install any software given in the link as it will not help you if you do not have a Microsoft Hardware.

It would be helpful if you could provide us the exact computer model number and also the make and model number of the keyboard and mouse.

Feb 14, 2015 | Gateway GM5664 Desktop PC

1 Answer

Hp touchsmart 300


From the User Guide at... http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=4174137&

The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your

HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to

activate the preinstalled batteries, and then turn on the mouse (A).

You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.

To synchronize them:

Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and

away from interference from other devices.

Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue

activity LED on the wireless receiver illuminates when the synchronization command has been received

and turns off when synchronization is complete.

Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity

LED on the wireless receiver illuminates when the synchronization command has been received and

turns off when synchronization is complete.

If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.

Fr

Jun 30, 2014 | PC Desktops

1 Answer

Acer aspire wireless receiver not working


if its a wireless mouse and keyboard make sure the batteries are securely seated and fully charged the battery panel should be on the underside of your mouse keyboard as would be the on off switch

click start control panel keyboard hardware make sure the right type of keyboard is selected

click start control panel keyboard hardware troubleshoot or click start control panel administration tools computer management device manager scroll to keyboard you could see a yellow question/exclamation mark ? ! or red X a new driver will need to be installed

right click to install drivers
http://download.cnet.com/bluetooth-driver-ver-5/3000-2110_4-149801.html


hope this helps

May 03, 2012 | PC Desktops

1 Answer

Cannot get wireless keyboard to sync...mouse is working fine. how do i fix??? email address is:


Observe that the computer or keyboards are wirless compartible. For example, wireless devices prior installed programs either as buiting plug and play also require compartibility the computer systems. Usually, microsoft wireless devices either keyboard ro mouses least captures functionlity with apple mac that may also be wireless. Also ascertain the devices innovativeness. For example, prior computer least allowed to recognise wireless especially with builtin functions of plug and play are least recognisable at connnection. Once the computer has least recognised the peripheral devices after obersavtion or number attempts is indication of incompartibility. Refer the user guides either from the computer or wireless device to attain setup instructions and methods of attaining an experience.

Feb 20, 2011 | PC Desktops

1 Answer

Wireless mouse and keyboard issues


If you have both sets of keyboard and mouse plugged in, turn off the computer and remove the old mouse and plug in the new mouse. Reboot and if necessary use the keyboard to login. Once windows is loaded let it detect the new mouse and then shut down again. Take out the old keyboard and reboot. You should now be able to use both new pieces without problems.

Jun 09, 2009 | Dell Dimension 5150 (DIM515MIN) PC Desktop

1 Answer

Freevents Keyboard & Mouse won't work


make sure you install the proper drivers for both devises that sure take care of the problem

May 20, 2009 | PC Desktops

1 Answer

Wrirless keyboard


The mouse or keyboard does not work at all
If your wireless mouse or keyboard is not working properly, check the following:
  1. The mouse is designed to enter a suspend mode after 20 minutes of inactivity. Try to reactivate the mouse by clicking the left mouse button.
  2. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
  3. Restarting the computer may resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
  4. Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface.
  5. Verify that the batteries are correctly installed in the keyboard and mouse. If possible, use a fresh set of alkaline batteries.
  6. If the receiver is a USB receiver, unplug it, wait for five seconds, and then plug it back in. Wait about five more seconds and then test the mouse and keyboard again.
  7. Reset the keyboard and mouse connections :
Note: The following connection sequence must be completed within 60 seconds.
With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.
Note: Some HP computers have receivers built into the front of the computer; such as TouchSmart 700 Series PCs and Digital Entertainment Centers. Look for a small Connect button built into the case. If you have a TouchSmart 500 or 800 Series PC, the receiver plugs into a USB port on the underside of the case and does not have a Connect button - skip this step.

Jan 12, 2009 | PC Desktops

2 Answers

I have an Advent ADE-WLOI1 wireless mouse. Recently moved house and packed up my pc and mouse - now mouse won't work. Tried reset button - no go. My pc is virus infected and am trying to clean it - without...


This seems to be a generic mouse, usb / ps2 connectivity. User needs to press the connect / reset button on the receaver and on mouse. generally.. no drivers or cd required.

mouse has battery.

-check battery

-reconnect (receaver and mouse, if receaver doesn't have button, make sure its connected to pc and power is on, then reset.

try ps2 instead of usb or another usb port, might require adapter. (if im not mistaken it comes with the mouse)

-try another pc

= possibly faulty mouse if still not working? It should work with windows drivers, so no cd required.

Sep 23, 2008 | PC Desktops

1 Answer

I can't get my new wireless mouse and keyboard to work with my new acer L5100 desk top


Hello!

Please refer to the user manual in installing the peripherals of your computer.

I send the manual to your email or you can click it here to download. http://csd.acer.com.tw/acer/URMUL1.NSF/1af87a750eeeb70f0825628f006e0bfc/c882f8f08e0b4dc04825737d00388a5a?OpenDocument
select the "AcerDT AS L series.pdf

may this help,

best regards.

Feb 29, 2008 | PC Desktops

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