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Just installed (via internet) an old printer: HP Color LaserJet 2500n on a new computer. It works fine with the exception that it does NOT PRINT IN COLOR.

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  • blaise_ann May 14, 2010

    Very Helpful



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If you can not select color on the driver screen then you may have downloaded the wrong driver. For example if you are using Windows XP and you downloaded the PCL6 driver then that driver only prints in black and white. The PCL5c driver prints in color. So just go to your printer in windows and pull up the properties. Look at the Advanced tab and it should display the driver. Make sure it is not PCL6. If it is then delete the printer entirely and dowload the 5c driver and re-install.
Make sure when you are printing you have selected "print in color" on the setup screen not grayscale or black and white.
Lets start here and let me know if this does not resolve your issue.
Good Luck and Thank You for using Fixya.

Posted on May 13, 2010

  • blaise_ann May 14, 2010

    ahhh,, everything is good. However, still wont print in color. Am using Windows 7, downloaded the driver via automatic. Still cant get color. I also try to get the hp toolkit and cant

  • blaise_ann May 14, 2010

    yea, I fixed it!! I used the driver "HP 2500C Series Printer" and the port USB0001. The automatic setup was "HP Color LaserJet 250 PCL 5" on o LPT port.

    I still need help on how to locate the HP toolbox software.




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