Question about Washing Machines
Will 11 minutes left in the cycle my washer stops gives a f 11 or d l error and the door remains locked.
"F11" is a Serial Communications error between the Central Control UNit (CCU), Motor Control Unit (MCU), Drive Motor and/or interconnecting wiring.
"Fdl" is either a door latch error, communicaiton problem with the CCU, or the interconnecting wiring.
The following two links explain these error codes:
You can attempt to unplug the washer for at least 30 minutes in an attempt to reset the CCU. Sometimes these error codes can be momentary glitches in the operating program. If the error codes reappear following a CCU reset, then you have a legitimate problem.
The common factor between these two error codes is that it involves the CCU. There's a good chance the problem is with the CCU.
Replacement parts (if required) can be purchased at any of the following websites:
Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need. The Sears website will often carry a refurbished CCU at a lower cost than purchasing a brand new one. The part number will be listed with the letter "R" at the end if available.
If the door remains locked and you need to access, there is a manual release you can use to open the door. The following link epxlains how:
NOTE: The error codes are NOT listed in the Owner's Manual. For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.
To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.
The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.
Read through the information provided and let me know if you have any further questions. I hope you find this information helpful.
Posted on May 13, 2010
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Posted on Jan 02, 2017
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