Question about Washing Machines

1 Answer

Error message on my kenmore elite smart washer

Will 11 minutes left in the cycle my washer stops gives a f 11 or d l error and the door remains locked.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 5,911 Answers

"F11" is a Serial Communications error between the Central Control UNit (CCU), Motor Control Unit (MCU), Drive Motor and/or interconnecting wiring.

"Fdl" is either a door latch error, communicaiton problem with the CCU, or the interconnecting wiring.

The following two links explain these error codes:

http://www.fixya.com/support/r3608695-f11_error_code

http://www.fixya.com/support/r4490349-fdl_error_code


You can attempt to unplug the washer for at least 30 minutes in an attempt to reset the CCU. Sometimes these error codes can be momentary glitches in the operating program. If the error codes reappear following a CCU reset, then you have a legitimate problem.

The common factor between these two error codes is that it involves the CCU. There's a good chance the problem is with the CCU.

Replacement parts (if required) can be purchased at any of the following websites:

searspartrsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need. The Sears website will often carry a refurbished CCU at a lower cost than purchasing a brand new one. The part number will be listed with the letter "R" at the end if available.

If the door remains locked and you need to access, there is a manual release you can use to open the door. The following link epxlains how:

http://www.fixya.com/support/r3576511-door_jam_on_kenmore_elite_and_whirlpool_


NOTE: The error codes are NOT listed in the Owner's Manual. For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

Read through the information provided and let me know if you have any further questions. I hope you find this information helpful.

Posted on May 13, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kenmore Elite HE5t Washer stops in the middle of cycle with no error codes. Any idea how to fix?


sounds like the door switch either needs adjusted or totally replaced .try leaning against .next time instead of opening it

Aug 24, 2015 | Kenmore Elite HE5t Washer

1 Answer

Have old kenmore elite he3 washer. Have wet laundry after spin out. Have checked ball be low drum, replaced strainer, pump motor, cleaned all hoses. Did a test run in the drain and spin cycle. For like 7...


If the washer is taking more water during spin, then most likely it is thinking the water level is low for the load. It is a smart washer and tries to adjust water according to load. This can mean the level sensor is giving wrong sensor. I would try to run the washer with a cleaning agent (not bleach) available from specialist stores or washing machine retailers.
Also observe if the drain pump is running all through the spin cycle. If not that is likely causing water to remain. But controller is thinking there is no water and not starting the pump when required.

You should be able to locate the parts in these diagrams.
KENMORE ELITE Washer Parts Model 11049962600

Sep 20, 2014 | Washing Machines

2 Answers

I have a Kenmore Elite HE4T quietpak 9 washer. It has stopped the wash load with about 11 minutes left several times. It gives and error code DL then F alternating. The door remains locked and anytime...


Hi,

The error you have is due to a failure in the door latch mechanism. There is a way to manually open the door if you are a little handy I can send you some instructions, it requires pulling the lower panel off (3 screws).

Let me know if you want me to help on this.

Phil

May 20, 2010 | Kenmore Elite HE4 Electric Dryer

1 Answer

Kenmore Elite HE3 front loader F-11 and FDL codes


yes!! the F/11 is triggered under high voltage conditions like high speed spinning. The part is called the MCU motor control unit. if it goes into failure while using your machine and locks the door, just wait 3 minutes and the door will unlock after the MCU resets. Try using you machine with a low speed spin for awhile.

Oct 29, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore HE3 stops in middle of cycle, flashes F-11.


F/11 Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness

Dec 08, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore Elite will not resume cycle


need more information any error code or stopped at 11 minutes/ possible f/11, dl/f its ccu board top in back

Oct 20, 2008 | Kenmore Elite 45986 Front Load Washer

3 Answers

Kenmore Elite smart wash quiet pak 9 Front Load Washer


Our washer is flashing a F21 and it never finishes the load there is always water left.. what can we do to fix it?

Oct 16, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

F 11 Error Code


The door will stay locked if the machine did not drain properly. Try running a Drain & Spin cycle.

Mar 17, 2008 | Kenmore Elite 45986 Front Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

110 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Gerry Harvey
Gerry Harvey

Level 3 Expert

1461 Answers

yadayada
yadayada

Level 3 Expert

76132 Answers

Brad Brown

Level 3 Expert

15641 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...