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HO C4200 DOCUMENT STUCK IN QUE CAN'T DELETE


First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf

Jul 01, 2014 | HP LaserJet 4200 Printer

2 Answers

Document will not print; status reads deleating-printing; printer appears to be frozen; does not print any other items...


Kill the job on computer that sent the print job. If the job fails to clear you can stop and start the print spooler

Right click My Computer > Manage > Services.
Right click Print Spooler > Stop then Start. That should clear the job.

Same principle pertains to a network printer, but needs to be done print server.

Sep 24, 2012 | Lexmark International Lexmark 8300 Series

1 Answer

Only prints first job - can't delete from que


Please try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.


I hope this information has been helpful.

Dec 20, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

PRINTER WILL NOT PRINT THERE IS A JOB THAT WON'T CLEAR. I TRIED DELETING THE JOB AND ALL IT SHOWS IS THE JOB DELETING AND THATS WHERE IT'S STUCK


To clear the print queue from stuck print jobs, try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Oct 02, 2011 | Lexmark X2500 All-In-One Printer

2 Answers

A print job queue is preventing other print jobs from printing


a print job in the print queue is preventing other print jobs from fixed printing

Dec 30, 2010 | Costar DYMO DiscPainter Printer

1 Answer

My power went out during a printing job and now the printing job is stuck and I can not print it or delete it.


GO TO THE PRINTER DIALOG BUTTON, START MENU - SETTINGS - PRINTER, AND FIND THE PRINTER THAT IS HUNG AND RIGHT CLICK ON IT. CLICK ON OPEN WHICH WILL OPEN A BOX WITH ALL THE PRINT JOBS LISTED FOR THAT PRINTER. IF THERE IS MORE THAN ONE PRINT JOB START AT THE BOTTOM AND DELETE THEM ONE AT A TIME. RIGHT MOUSE CLICK AND SELECT CANCEL. THE TOP JOB IS THE ONE THAT IS HUNG BUT THE PRINTER WILL HANG ON ANY UPCOMING JOB ONCE THE HUNG OPERATION IS CLEARED. IF THE PRINTER WILL NOT CANCEL THE PENDING JOB YOU MAY NEED TO REBOOT THE COMPUTER. WHEN THE COMPUTER COMES BACK UP IT MAY PRINT THE HUNG JOB OR JUST DELETE IT - NEVER KNOW

Oct 13, 2009 | HP Office Equipment & Supplies

1 Answer

Uncleared print job HP J5780 I'm pulling my hair out trying to print to my HPJ5780. With a failed manual duplex job, I tried to delete the print job from the queue. It came up fine as deleting - however...


Try stopping the print spooler service and canelling all the documents.

The Windows Print Spooler is a Windows XP "Service". You can start/stop it via the following steps:
  1. Click on the Start button
  2. click on Run
  3. enter "services.msc" without the quotes and press Enter
  4. Scroll down to Print Spooler
  5. Single-Click on Print Spooler
  6. The details will open in the middle of the window.
    • It probably shows Start -- if so, Start it.
    • If it shows Stop and Restart, I suggest Stop it, then Start it.

Jul 16, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

I click print and nothing happens.


go into your print que and see if there is a job prior to current print job that did not print... highlight the prior job and right click, scroll to delete and after you delete prior print job, job and printer should start up

Jun 05, 2008 | Office Equipment & Supplies

1 Answer

Print starting over


it sounds like you have a bad main board or a bad carriage motor.

Nov 26, 2007 | OTC TriMatrix OTC560 Printer

2 Answers

Job in queue


Let me exaplin the cause why the jobs get stuck in queue: When ever we try to print there is a windows service called print spooler that manages the print jobs in queue. We can clear the jobs in queue by just disconnecting the usb cable and restarting the print spooler service. Here are the steps to restart the print spooler : 1.Click on start 2.Then click on Run 3.In the Run box type " net stop spooler " Then press enter Note: Type the text with out inverted cotes in the run box this will stop the print spooler service Next we have to restart the print spooler 1.Click on start 2.Then click on Run 3In the Run box type " net start spooler " and press enter Once done reconnect the usb cable and check for the jobs in queue. If there are no jobs in queue you can set the print directly settings to avoid this issue in future. Just open the printer and faxes folder and right click on the printer icon and select properties and then click on the advance tab and under it select the option print directly to printer and click on apply and Ok to save the settings. Once done try to print this should resolve the issue.. Wish u success..

Sep 18, 2007 | HP OfficeJet 6210 All-In-One InkJet...

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