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Copier jamming/copy printing sideways

Our copier is jamming up and what is printing prints sideways

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If it jams every copy then it sounds like the paper tray size is not programmed properly. This is also why the print is the wrong direction on the page. So the copier thinks it has 8.5X11 loaded like this > -- and instead it is loaded like this > |
I hope that makes sense. So this not only causes the print to be the wrong direction but since the paper dimension are different that what the machine expects then it throws the sensor timing off and results in a paper jam. So just open your paper trays and check the paper size dials in the trays to make sure they match the paper size AND direction of the paper loaded into that tray.
Good Luck and Thank You for using Fixya.

Posted on May 13, 2010

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Posted on Jan 02, 2017

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