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Hi, The first thing to do is troubleshoot your TV independent to any other service provider that has a box that probably connects to your TV via a HDMI cable or old version scart.
Simply turn off your TV and turn off the socket that the TV is plugged in for 20 mins. Also turn of any Virgin media boxes.
After 20 mins turn on the TV. Do not worry if you get a message saying no signal detected. Wait and see if the TV stays on with no messages such as auto-standby. If the TV remains on with no problems then turn on your Virgin Media Box. The box will need to initialise ( about 30 seconds ) and then the TV should recognise the HDMI signal and you will see the Virgin TV.
If your TV turns off at any point during this process you have a fault with the TV, If when you turn on the Virgin box and no signal is detected you have either a cable connection problem or a Virgin Box problem, so using your TV REMOTE turn your TV back to ARIEL input to receive the normal television broadcasts via your Ariel that give you the normal freeview television that all modern TV's can receive, if you can get the normal reception contact virgin support who will troubleshoot your problem.
Your Samsung has an Input Source button on the remote. If you are getting a "No Signal" message, you either have no cable, dish, antenna, or HDMI input to the television or have the wrong source selected. With the television turned on and/or a cable box, dish etc turned on, select all of your sources until a picture appears.
your television is displaying a blue screen or no signal message and
then turning off, your TV may be at an inactive input. Here's how you
can get back to watching your TV: 1. Powering on your
TV and press the INPUT button on the VIZIO remote control repeatedly
until a picture re-appears. 2. If this does not work, try again but press the button slower this time.
first thing I would do is to make sure your cable box is turned on. if not fixed, make sure you have the correct input. this can be done by viewing all the inputs that the tv has by pressing the input button on your remote until you find a picture. if it is still not working, make sure you have you cable run right. there should be one cable running to the cable box and into the port labeled antenna or input, then anouther labed cable running from the output port to the tv. there might also be a vcr or dvd play inbetween. if that is the case, the cabel running from the cable box should go to the input of the vcr or dvd play and the output line should go to the tv. any equipment inbetween the cable box and tv should be turned on when viewing you cabel tv. you will also have to make sure that any equipment inbetween is running off the cabel input.
Just hold down the input button on the right side of the tv. This is the bottom one. So, With the tv off, press and hold the bottom button (input) when the tv turns on, and you see the input menu release and press the button to put the tv into a mode that works! Thanks