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I have installed the software on my computer for my new Canon Power Shot A11001S digital camera. However, when I click on transfer untransfered images the images do not transfer and instead I get a message that reads: Canon Utilities Camera Window has encountered a problem and needs to close. What should I do?

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Hi,

You can download pictures from your camera to your computer by using a memory card reader (You can use your computer's built-in memory card reader, if it has one, or you can purchase an external memory card reader as shown in the attached image).

I have installed the software - f72d279.jpg
To do this, kindly remove the memory card from the camera and insert it into a card reader. Now, the memory card will be shown as a removable disk in "My Computer". You can browse the images and copy the images to your computer.

Also, this method is very quick as compared to connecting the camera to the computer, and also saves the camera's battery.

Hope this solves your problem. Thanks for using FixYa.

Posted on May 21, 2010

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Posted on Jan 02, 2017

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