Question about Xerox DocuColor 12 Printer

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Jammed paper Everything I print is getting jammed and I'm quite tired of it?

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  • skdasroy Apr 03, 2008

    any thing i print paper jammed

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Have you cleaned the feed rollers with something like "Platenclene". If not, how far does the paper go in before it jams?

Posted on Apr 25, 2008

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Had paper jammed - removed jammed paper - but nerror light still on


Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
3-ug-1621.gif
  1. Pull out the jammed paper to remove it.
3-ug-1732.gif
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.


Paper is jammed inside the machine:


  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
chap1230.gif
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


    3-ug-2033.gif

  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.

    scr1.jpg


  5. Gently move the print head to the center.


    scr2.jpg

    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".



  6. Examine under the print head. If anything is found, remove it.

    scr3.jpg

    Note Use a flashlight if necessary to check thoroughly.





  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.




    3-ug-21.gif


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

Oct 26, 2010 | Brother Printers & Copiers

1 Answer

My dcp 150c printer has been jammed for weeks, i have done everything it said in the manual but it won't unjam


This Brother printer could have a piece of paper stuck in it. When a paper jams, assemble the jammed page pieces to make sure all the pieces came out.
A jammed paper can also knock loose the paper detect arm that senses a paper in the machine. This detect arm is usually near the platen (The roller the print head prints against) to detect paper in the machine. If this arm is stuck, it could be sensing paper when there is none.
Rubber paper rollers should all be cleaned with rubbing alcohol or a mild soap solution (I use Windex) to prevent feed jamming.

Mar 28, 2010 | Printers & Copiers

1 Answer

Message shows 'clear paper jam then press check mark....no paper jammed in printer but it will not reset.


message keeps showing print cartridge cradle cannot move, I have check everything, no paper jams nothing under printer, I am turned off printed but keep getting same message.

Sep 17, 2009 | Lexmark X4530 InkJet Printer

1 Answer

Paper jam problem


Remove the back cover and put an index card thru where the paper goes, that should push out any left over scraps.

Jul 22, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Trying to print on laser photo transfer paper, but printer seems to be too hot for it - is there any way to print on this transfer paper?


i tried to print on laser paper too but fuser is too hot. its melting the paper and getting jammed right? i got tired of printing on laser paper and converted to inkjet paper. this is much easier

Jul 14, 2009 | HP COLOR LASERJET CP 3505 N PRINTER

1 Answer

Paper is jamming all the time


You will need a tech guy to fix this. Sorry to dissapoint

Apr 27, 2009 | Panasonic KX-MB781 All-In-One Laser...

1 Answer

My Brother Multi-Function Center MFC-240C All-in-0ne Paper Jammed


how i can i plug mymulti-function center mfc model mfc240c to my pc

Dec 08, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

Paper jam


open the front and rear access door and try to pull the paper gently you can also unplug and replug your print so it would spit out the paper.

May 28, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Paper Jam Error Message


I would try to clean the tires with alcohol, it's probably trying to pick up the other sheet but is slipping.

take out the tray and look inside for the pick-up and seperation tires.

 

Oct 06, 2007 | HP OfficeJet 6110 All-In-One InkJet...

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