Question about Alienware PC Systems Alienware Aurora High Performance Gaming Desktop Computer

1 Answer

My computer wont read any cd's or dvds... I open the tray, everything works it has power to it and I can hear the cd spin inside as it trys to load then it stops and nothing happens on screen. If I put the CD in and then click on the driver from my computer it pops the tray out and says to insert a disc.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,851 Answers

It's a common problem if the cd\dvd rom is very used. Try using a cd/dvd cleaner set, a wet one is better. Follow the instructions on the set. The main idea is to put one drip of the included liquid at the set (usually isopropyl alchohol) at a specific place (like small brush) on the disk surface and play this disk. This way the "brush" will clean up the laser lens and after that the cd/dvd player will be able to read the disks. BE CAREFULL not to put too much liquid on the "brush".

In case of a problem or clarification, don't hesitate to post me a reply.
If you are satisfied, rate my solution with the "thumbs" or add a testimonial.

Thanks and regards
Please kindly rate this solution
Stelios
direct FixYa link: http://www.fixya.com/users/technical114

Posted on May 13, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

DVD player not working!


The player uses a laser to check for a DVD. If the laser fails, the player acts like there is no DVD loaded and opens the disc tray so a DVD can be inserted. Sounds like a bad laser.

May 04, 2015 | Televison & Video

1 Answer

Will not read disks. Cycled power usally worked not this time.


First Turn your X-box on
Second Take out your game or CD
Third Open tray
Fourth Close tray
Fifth Repeat Third and Fourth a couple times and let it load then open
Sixth Stop when you hear the xbox make a spinning noise like when it is reading a game
Seventh Open tray
Eighth Pit a game in
Ninth Close tray
Tenth Play you game!

Dec 30, 2010 | Microsoft Xbox 360 Console

1 Answer

Where TO DOWN LOAD SOFTWARE FOR MY DRIVE MODEL GSL-T21N. DRIVE WORKS In MY other laptop and in this one, dell inspiron 1525, dvd cd drive only open and closes. doesnt appear in My Computer Drives. I want...


> it does not appear in "My Computer"

Does it appear in "Device Manager" with a "yellow-triangle" or "red-X" superimposed on its icon?

Since the tray opens/closes, it is getting electrical power.

Do you hear the drive spinning a disk, when you close the tray?

Sep 15, 2010 | Hitachi Computers & Internet

2 Answers

Have panasonic dmr-ez485v error message -NO READ- changed disks used prerecorded movie same as my recorded disks, hit reset - still no change


I just saw the date on this message and realize that it was awhile ago. I assume that you have dealt with it by now... So for others who are trying to fix their DVD player:

I have a DMR-EZ485V DVD player and just started getting the error message "No Read." I couldn't find an answer on the internet and finally called Panasonic's customer service, (there is no charge 1.800.211.7262). Since it says "No Read" to everything--store-bought DVDs, burned DVDs, CDs; AND when there is nothing in there (it acts like it is trying to read when the tray is empty), the customer service rep thinks that I am having a lens issue. It either needs to be cleaned (can pick-up a product at Best Buy or Radio Shack) or, if that doesn't work, the lens needs to be replaced.

Aug 09, 2010 | Panasonic DMR-EZ485VK DVD Recorder/VCR

3 Answers

Dvd drive wont open , can hear motor working but drive wont come out. we believe the cd holder isnt shifting up/down to allow the drive to activate & open


Turn the computer off,Remove power cable.Use a peper clip insert it through a hole infront of the dvd drive this will eject the door.Make sure once this is opened the tray is aligned properly,slide it in and out.Push it in all the way then power up the computer.This may work for a while,before it goes again,so you might have to replace it.
Good Luck

Jan 17, 2010 | Lite On SHM-165P6S DVD RW Dual Layer...

3 Answers

Open/close tray disc stuck bose Lifestyle 48


Problem:
I also have a bose Lifestyle 48, and the same problem has happen to me where the DVD player would not open,
Solution:
Unplug the unit, Wait a few seconds, after plugging the power back in, immediately hit eject so that the player does not have time to spin up and try to read the disc again

Feb 17, 2009 | Bose Lifestyle 48 System

1 Answer

CD tray wont stay closed


Try using a CD cleaner. Generally this sort of problem occurs due to dust accumulating on the lens. The CD cleaner comes along with a solution.just spray on the CD and allow it to play in the CD drive. Sometimes the problem might even be due to a virus. Check whether your anti-virus is up to date.

Nov 30, 2008 | Integra CDC-3.1 CD Player

3 Answers

Help


Your CD-ROM may still be functional. The tray may just be stuck, instead of broken. First let's remove the CD.

Get a large paperclip and bend the end out straight. Look for a tiny hole underneath the CDS tray. Push the end of the paperclip into it, and it should open the CD tray a little. Then pull it out the rest of the way and get your CD out. Then try pushing the eject button on the CD-ROM to get the tray to go back in. It may take several trys. If that does not work push the tray in, slowly. Then try the eject button again. I hope that works.

If it does not you can continue to use the CD of course (lots of CD-ROMs have paperclips hanging out of them. And I've seen the problem go away, occasionally, after continued opening and pushing back the tray.

Mar 10, 2008 | Acer Aspire L100 PC Desktop

Not finding what you are looking for?
Alienware PC Systems Alienware Aurora High Performance Gaming Desktop Computer  Logo

174 people viewed this question

Ask a Question

Usually answered in minutes!

Top Alienware PC Systems Computers & Internet Experts

Justin
Justin

Level 3 Expert

2072 Answers

Michael Vincent Cruz

Level 3 Expert

868 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you an Alienware PC Systems Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...