Question about Nintendo Wii Console

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System unable to read disc.

The system is not unable to read disc or game disc

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Hi,
Try cleaning the lens with an approved laser lens cleaner.
Check to see if you can hear the disc being spun. If not, the spindle motor is bad.If your discs are spinning but aren't being read, your laser could be damaged. Contact Nintendo for service, unless you're comfortable replacing the laser yourself. Buy one online and get it replaced.
Thank you!

Posted on May 14, 2010

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Related Questions:

1 Answer

Unable to read disc


Disc may be to heavily scratched. Has Nintendo system been subjected to any type of abuse. If the disk is a copy the Wii may not recognize the disk.

Sep 25, 2012 | Nintendo Wii Console

1 Answer

My WII will not read any disk and we do not have a menu. All it will say is unable to read disk.


Unable to Read the Disc / Disc Could Not Be Read Situation:
  • System displays either error message "Unable to read disc" or "Disc could not be read"

What to do:
  • This message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • If the Wii console is laying flat, verify that the system is not placed upside-down. The game disc slot should be above all three buttons and the SD Card slot.

  • Verify that the disc is being inserted properly.
    • If the console is placed vertically, the disc label will face to the right. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically (learn more)


    • If the console is placed horizontally, the disc label will face upwards.
    insertdisccorrect.gif
  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

Situation Not Resolved:
  • If only one Game Disc displays this error message, it will need to be replaced. Click here for Game Disc replacement options

  • If the error is occurring with most or all Game Discs or all of one type of game, then this indicates a problem with the system. The console and one or two example discs will need to be sent in for repair. Click here to begin the repair process.

Dec 25, 2011 | Nintendo Wii Console

1 Answer

Unable to read disc


All that your question includes is "Unable to read disc." You did not include a question and you didn't specify what video game you are asking about. Please create a new post and include the game system you have and the question you would like us to solve. We can then provide you with a solution.

Thanks!!
EJ Kudelka

Jun 09, 2011 | Video Game Consoles & Games

1 Answer

Unable to read disc


Hi,

I'm sorry you're experiencing this. This means your system's laser is weak and will need to be replaced. You can open your WII system and clean the laser with a cotton swab (only a drop of rubbing alcohol) and this may help it just a little, But a replacement would be best.

Mar 31, 2010 | Nintendo Wii Console

1 Answer

Wii system - unable to read disc


Do a update to the system software, you must have internet for this. Or run the update on the game disk(turn on updates) in the system menu

Jan 01, 2010 | Nintendo Wii Console

1 Answer

Reads game disc can not be read, sometimes even on newer games. It has been doing this on and off since we bought the system.


Did you buy it new? If so, you have a 1 year warranty with Nintendo. Give them a call.

"Unable to read the disc" / "Disc could not be read" / "Eject the Game Disc" Error MessageIf you are getting one of the above error messages:
  • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.
  • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards

  • Check our list of specific game issues to see if there is a known issue with that particular title.
  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).
  • If after reading the above information you are still unable to play a game disc, please call 1-800-255-3700 to discuss available options.

Source: http://www.nintendo.com/consumer/systems/wii/en_na/ts/gameDiscs.jsp#wont_play

Oct 28, 2009 | Nintendo Wii Console

1 Answer

Wii "unable to read disc"


If Wii gives Unreadable disc, first step you need to check is to try another disc or clean the exisitng disc. This will confirm that problem is with either Wii or Disc. If the console itself is giving disc read error then it needs to be repaired. You may check out DIY Wii Fix Guide, that will show step by step information to fix the problem yourself. It also gives information on fixing many Wii Related Problems, so its a kind of Wii Problems Reference Fix Guide

Dec 04, 2008 | Nintendo Wii Console

1 Answer

Unable to read any discs


Call Sony @ 1-877-253-SONY(7669)

Aug 20, 2008 | Sony Playstation 3 (PS3) Console

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To install wii fit


    "Unable to read the disc" / "Disc could not be read" / "Eject the Game Disc" Error Message.
    If you are getting one of the above error messages:
  • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards


  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures

  • If after reading the above information you are still unable to play a game disc, please call 1-800-255-3700 to discuss available options.
:)

Aug 13, 2008 | Nintendo Wii Console

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