Question about Xerox Phaser 7300DN Laser Printer

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Paper Jam Error Message Won't Go Away

I have Xerox Phaser 7300N that had a paper jam in the fuser three times in a row. I cleared the paper jam from the fuser each time and made sure there were no paper jams under imaging units. I closed lid and turned off printer before next job came through to let the fuser cool down overnight
Turned on printer and paper jam message still appears. No paper is jammed in the machine. Paper jam info says A22, and it's the top cover. No paper is there, in fuser or under imaging units.
Tried turning off and on again. Message still appears. Removed network cable and plugged back in. Message still appears.
Checked fuser life in printer menu. Says it's good.

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Hi. Check the paper sensor in the paper exit area. It may have been stuck. Usually black, small plastic with spring and should be pointing downwards.

Posted on May 13, 2010

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XEROX PHASER 6180 SAYS PAPER JAM, I CLEARED PAPER JAM, PUT IN NEW CARTRIDGE, AND IT STILL SAYS PAPER JAM


Check the fuser for paper stuck in it.


Check that the 'paper out' sensor arm (in the fuser) is not broken. If it IS broken, you'll need a new fuser.

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Phaser 7300 Jam at Fuser


need more info.

Are you printing more than one page documents? or are you printing a single page... because that would help to know.

The fuser is the most likely culprit. But it could also be a sensor somewhere. The printer has "timing" and when that "timing" is off even a milli-second, it will say JAM. Does it only jam on one type of media, or from only one tray?

need more info.

Sep 16, 2009 | Xerox Phaser 7300DN Laser Printer

1 Answer

Installed new 084K18470. Error e2-3 will not clear.


E2-3 is paper jam at tray 3 check paper path as paper exits this tray.
-Carl, please let me know if this helps.

Jan 21, 2009 | Xerox Phaser 4500/YDX Printer

1 Answer

Jam at top message will not clear and no paper in path


Hello Al_edee,

Try to look at the fuser, when it's cooled down, if there are remains of old or stuck paper in it or to exchange the fuser.

Kind regard,

Mark

Nov 07, 2008 | Xerox Phaser 4500 Printer

1 Answer

Phaser 4510 claims repeated paper jams


The fuser exit sensor had an updated version for that model (old model has a "bounce" problem). Xerox gives a 1 year warranty..I would get them out to fix it pronto !

It is also helpful to have the error code. Press the i button while the printer has the jam message on the front panel. Use the fault code to locate where the jam actually is. (This will help the technician greatly ! )

Jul 29, 2008 | Xerox Phaser 4500 Printer

1 Answer

Xerox Phaser 7750DN FUSER JAM


Are you getting a specific code? 10-XXX ?? That would help narrow it down.

May 06, 2008 | Xerox Phaser 7750DN Laser Printer

1 Answer

Phaser 7300N paper jam


What code is comming up with the jam? That would help me narrow it down for you.

Apr 05, 2008 | Xerox Phaser 7300DN Laser Printer

1 Answer

Phaser 7300N paper jam


Problem:
    The Printer's Front Panel Displays Jam At Top Cover; Open Top Cover To Clear (A7)
Cause:
Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. TRY FIRST (Solutions without parts):
1. Unsupported media. - Load supported media and set the media type correctly. 2. Dirty exit rollers. - clean the exit rollers. Paper catching on the duplex guide assembly. - Remove and reinstall the duplex guide assembly. Fuser not fully seated. - Reseat fuser







REPAIR/INSPECT/PREVENT PROCEDURE:
1. Clean feed rollers and exit rollers only when dust or
debris is visible.
2. Clean the LED assemblies.
3. Check version of print engine and image processor
firmware; as appropriate.
4. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
areas.
5. Review proper operation of printer using a customer
file, if possible.
6. Review with customer all work that was performed; also
discuss how to properly care for their printer.

Rev DT: 01 22 2003

Jan 23, 2008 | Xerox Phaser 7300DN Laser Printer

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