After the six screws are removed from the powerhead. The power switch is out. What is left to do to get it apart. I'd tried to find the answer in your knowledgebase.
There is another screw hidden behind the bar code label. Slide your finger along the label while pushing end you will find the indentation. This was probably done to detect users opening the case and to void the warranty.
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After you remove the six screws around the edges of the plastic frame, you need to find the 7th and remove it too. Mine was "hidden" directly beneath the label (a piece of adhesive backed paper) with the serial number on it. I was ready to give up and throw mine away, but my brother-in-law felt a slight indentation beneath the label. We removed it, and sure enough, there was a seventh screw holding it in place. After that, repair was easy.
Sometimes they hide another screw under the label. Try running your finger over the label and see if you can find a small dent, if you find one, then that is where the other screw is located.
These are easy to take apart. Should be 4 screws maybe six. One might be behind a label. Just pull it apart and unclog the gears or cutters. Be careful not to cut yourself. Take pictures after shell is apart. That way you can unclog and put back together.
there are two switches under the cutter area. 1 for sensing when your basket is full, (sometimes these bin-full flaps get stuck in the up position, energizing the switch) and the other is a switch that detects if your basket is installed. fellowes has modified these shredders so many times, that there are alot of different configurations. look for something that resembles a flap under the head and make sure its in the down position. as for the basket sensor, some baskets had 2 projections on the left and right top of basket. one may be broke. if so, you can "cheat" the switch with a screwdriver to see if thats the problem.
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