Question about Toshiba SD-3980 DVD Player

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Upon trying to remove a disk, disk remains in player and tray opens empty

We have a dvd disc seemingly stuck inside the player. The disc reads and works well; but will not come out of the machine. When ejecting (open/cose) the disc, the tray opens and comes out; but it is empty. The disk is still in the player.

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  • Anonymous Mar 25, 2014

    the tray goes in an out fine, but comes out empty and leave the dvd movie inside the player. How can I fix this, please help

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  • Master
  • 979 Answers

This is caused be the "lift" part of the mechanism not functioning properly. A fix may be inexpensive or not, depending upon what is needed to make it rise and lower properly....accordianman

Posted on Aug 03, 2008

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Posted on Jan 02, 2017

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1 Answer

I have a new samsung bd-f5700 player and tray won't open. Tried using the remote to open & the panel on top of player to open. Nothing works.


First, try resetting your player. Unplug it from wall for at least 1 full minute, then plug it back in. If eject function (remote or top panel) still doesn't work:

MOST DVD players (including every one I have ever worked on or owned) have a tiny manual eject pinhole located close to the tray. You may have to gently open the flip door to see it. It is usually to the right of the disc slot, but could be underneath or elsewhere close by (use a flashlight, it can be hard to see). Carefully insert a straightened paper clip in the pinhole to eject the disc. (It shouldn't matter if machine is on, but for safety I usually do this with the machine OFF and unplugged).

see http://www.ehow.com/how_2324439_eject-stuck-dvdcd-drive.html
or
http://www.ehow.com/how_2036594_fix-dvd-player.html
and http://www.ehow.com/how_6330619_retrieve-jammed-cd-dvd-player.html

If above fails, your only recourse is likely the disassembly of the machine (search "dvd disc stuck" on Google or YouTube), or taking your machine to a repair person. Best of luck to you.

Jun 23, 2014 | Samsung BD-F5700 Blu-ray Player

4 Answers

Philips DVD recorder, (250gb) DVDR3460H. can not remove disk .........


your gonna have to open the machine up the there is a whits tab that lifts the disc up to spin you will have to use your fingers to slde it of that make sure its unplugged and then the white thing will realese

Sep 19, 2008 | Televison & Video

3 Answers

DVD stuck in my Panasonic DMR-E30


Hi Rock.

I had the same problem like this on my machine. The best way to fix it is to turn the machine off completely and hold on the eject button then turn the power on. You want the first thing the player does is to eject the disk without trying to read it first.

I hope it works let me know if it doesn't and i'll try and recreate the problem on my player and see what i can do to get the disk out.

The last resort is to manually take the disk out but lets cross that bridge if my suggestion above doesn't work.

Thanks

smeags.

Feb 18, 2008 | Panasonic DMR-E30 DVD Recorder

1 Answer

My dvd player is stuck on one dvd and wont let me eject, change disc, or even stop the current dvd. display reads "locked" whenever i press any buttons. can only turn on and off the device.


Hi, For some reason the disk will not play. You push the eject button over and over again, but the disk slot will not open. Here's one solution...
* 1 Turn off the DVD player. Wait a few minutes, turn the DVD player back on, and
then press the "eject" button. If this does not work, turn it off and unplug
the DVD player...while you keep pushing EJECT button plug the DVD and turn it on (your hand still on the eject..) is should come out..
* 2 ..if it does not eject , unplug the DVD player again, Remove the screws off DVD on the sides and take off the DVD casing.
* 3 Look for the DVD holder inside the DVD player. This device holds the DVD in
place while the DVD player reads the disk.
* 4 Push the stuck DVD disk toward the front of the DVD player until the DVD
ejects. Remember the DVD player is not on and some force ( gentle ! ) must be applied.
* 5 While it is open,plug it on and place a DVD disc just to see if mechanism works properly..
* 6 Replace the casing and the screws. Plug the player in and turn it on. Put
another DVD in to test whether the player is finally working ..
Hope this helps!..
Take care and please
Remember to rate/vote and give us 4 Thumbs Up
to continue f
or Helping out the Community :)

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Jul 09, 2011 | Televison & Video

1 Answer

URGENT! DVD not ejecting or playing.


It seems you will need to open the damn thing, or search for a tech, verify your warranty, dont void it.
First you can try to move a little bit the dvd, unplug and plug, change disc, ieverything that can move a part inside the dvd must be pressed, surely is stucked between the play and the open stage.

Jul 17, 2010 | Pioneer DV-515 DVD Player

1 Answer

Dvd stuck in machine will not play or open to remove movie


Hello,

there might be something hooking the disc tray that is prevent it from opening.

The solution to this problem now is to, get a screw driver, unscrew the screws on the player, open the player cover so that you can gain access to the disc stuck inside, remove the disc and check for what's preventing the player from ejecting.

Take care.

May 30, 2010 | Panasonic DVD-S35 DVD Player

3 Answers

Dvd player will not open disc, display lock


Sound like it either has one or two problems, the door is stuck and or the door eject motor has failed. Look in the front to the player for a small paperclip like hole, and use a paper clip to manual eject the and engage the loading mechanism usually located under the door for most cases. Check you manuals troubleshooting section for manually ejecting a CD..

Please leave comment.

Oct 12, 2009 | JVC XV-N312S DVD Player

3 Answers

Dvd recorder doesn't eject disc


Yes, I'm having the exact same problem -- I can't eject the dvd that's in the player right now either manually or remotely. It plays fine.

Sep 23, 2007 | Televison & Video

2 Answers

RCA RTD210


you should never use a disc thats scratched inside yiour machine its most likely your dvd machine is having trouble reading your media the best way to solve this is to unplug your machine wait turn it back on keep pressing eject it should eject dont use that dvd disc again hope this solves your problem did for me ;

Jul 31, 2007 | RCA RTD210 System

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