Question about HP Photosmart C7280 Printer

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HP Photosmart C7280 color ink running out despite not using it?

My boss says that on her HP Photosmart C7280 she only prints & faxes in black, does not use the color ink. Despite this, she has to keep replacing color cartridges. Any ideas what's wrong?

Thank you.

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  1. Unplug power cable while the printer is ON.
  2. Press and hold the '#' and '3' buttons, and plug the cable back into the printer.
  3. Continue holding the buttons down for 20 seconds, and then release it.
if doesn't initialize successfully repeat
on step 2 press and hold the '#' and '6' button and plug in the power cable.

Posted on May 13, 2010

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Unless you set the printer settings to black and white it mixes colored ink to create black. It does this by default. Go to start printers and faxes. Right click on printer icon.Click printing preferences to change this.If youre using hp tool box setting is grayscale black only.
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Plaese leave feedback.

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