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Try doing a soft reset. Insert a small pin or unfolded paperclip into the reset hole located at the back of the player. Hold until the player shuts down. Power on the player again by using the Power on/off key.
Your songs and data will not be lost or corrupted by a soft reset. If soft reset does not work, then you may have to use the Device Manager to recover your player. How to do it is described on the manufacturer's web site:
hi, If there is corrupted data in your Mp3 player, please reformat your player your factory settings(it depends upon the manufacturer, mostly use the reverse side of the needle to press in the pinhole that is available somewhere in your player). This action deletes all the files in your player and all the settings are reset. Your player will be now like a new one. You can upload music again and use it as normal one. Thanks for choosing fix-ya!. Please rate my solution as helpful.
Your DB is corrupt. Download the newest version of the Philips Device Manager for your model # at www.usasupport.philips.com, and then click the "Update" function once it is installed. The update wil lresolve your issue.
Triple Reset for Philips’ GoGear: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions. After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be gooOd to go again. -Tha Mp3 Doctor
Plug your MP3 Player into your Pc and Format The removable Drive Then Re-load your music onto it if that doesn't work it'll have to be a hardware problem my only other suggestion is get out your Guarantee and send it in