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If the file system is corrupted, you have put files into the wrong folders. To fix it, simply copy over all of your files from the mp3 player to your computer, format the mp3 player, then synch the files back onto it.
i think you need to upgrade it or also you could delete all the files then re-add them because there is a posibility that a corrupted file is causing it
if you tried it pls do reply to this post
Here is a real answer that may give you some insight. A lyra is a hard drive player and you must treat it like a hard drive. Run a scan disk check or some virus soft ware. Maybe even reformat it and down load and reinstall updates. However, if it is like mine and not allowing you to access anything on it to be able to fix it, then i guess we will have to get another one. RCA is under a new name since a few years ago. The new company is Thompson Inc. These people assumed RCA's name but give **** customer support.