Question about Kodak EasyShare MD41 Digital Camera

1 Answer

I turn on the camera, the lens comes out, then immediately goes back in and the camera turns off

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on May 13, 2010

Testimonial: "i was able to fix this problem with your advice ...I blew compressed air around the camera lense....and it worked!! We were ready to purchase another camera.. Thanks for the help Mike Gutierrez San diego"

  • lsheridan172 Sep 28, 2010

    Thank you, thank you, thank you! I got all the way to fix #7 but by golly it worked. People of the future--be gentle. I was ridiculously careful and tentative manipulating the lens barrel, and that low level of mucking about was all it took to fix the problem. Less is more. Thanks again, typrice.

    --dvmfly

×

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
  • 107 Answers

SOURCE: MX1063 will turn on and lens comes out, but

The outside of the lense may be dirty. When it comes out clean it. Or something else prevents it from fully opening. If it is clean, you might have droped it and damaged or broke mechanical part(s) of your lense. When it opens, try to hold the lense open, do not force it. If the did not help, take out the lense from the camera and inspect the lense. look for broken, or bent parts. Clean it and push the lense in and out. If it moves in and out without any problem, put it back on your camera. If the problem was from the lense, your camera should be back to normal.

Good luck!!!!!!!

Posted on Jun 11, 2009

ryanriopel28
  • 130 Answers

SOURCE: Camera lens comes out and goes back in when I turn it on.

Sounds like the lens can't get into the proper position. Any possibility of damage to the lens?

Posted on Aug 18, 2007

neuropagan
  • 46 Answers

SOURCE: Lens error

Did you try replacing batteries.
will it turn on long enough to restore it?
if this is a new camera send it back it could be a software issue or mechanical breakage.
Also get a can of air and blow the lens off to ensure no debris is holding it back.
YOU CAN AT YOUR OWN RISK try to help the lens come out a bit by gently pulling it in case of a weak motor this can help but eventually it won't work anymore.i've heard tapping it where the usb cover is helps. try to gently tap it on a table as it is powering up.
read this it might be related:
http://www.e18error.com/repair.html
one of the things here might work to fix several problems other than error 18

Posted on Apr 23, 2009

iwctoys
  • 126 Answers

SOURCE: the lens comes out then the camera turns off

Your camera has it own doctor built in, if it sees an internal error it will shut down. When a camera turns on it goes through a series of tests, if one of these test fails your camera records an error. If the lens is moving in and out your camera is trying to get the lens to function. As such you have a faulty camera.

Posted on Jul 03, 2009

  • 411 Answers

SOURCE: Camera shuts off immediately after turning on.

camera systems,lens unit,flash unit,mother boradetc,must be defective,so the camera get shuts off.ao take it to kodak service station

Posted on Mar 06, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kodak digital camera will not stay on. Lens retracts immediately.


Hi. I actually have the same EXACT problem. DId you end up fixing it. If so, how?

Mar 15, 2010 | Kodak Cameras

1 Answer

Camera shuts off immediately after turning on.


camera systems,lens unit,flash unit,mother boradetc,must be defective,so the camera get shuts off.ao take it to kodak service station

Mar 06, 2010 | Kodak EasyShare V1073 Digital Camera

1 Answer

Camera closes itself


I think it's rubbing against the ring around the lens. Too much pessure and the lens won't stay out. Or, the battery is low.

Jun 16, 2009 | Casio Exilim EX-S600 Digital Camera

1 Answer

Camera immediate shuts off after turning it on


try using lithium or nimh rechargeable batteries. I had the same problem and switched out the batteries and put in eveready nimh batteries and it works fine now. Guess the old cheap ones weren't doing the job. And they were brand new batteries.

Oct 12, 2008 | Nikon Coolpix L11 Digital Camera

1 Answer

Turns on, lens comes out, and then turns off immediately.


I am aslo having the same problems and I am at my witts with it can anyone HELP?

Oct 21, 2007 | Pentax Optio T10 Digital Camera

1 Answer

Camera lens comes out and goes back in when I turn it on.


Sounds like the lens can't get into the proper position. Any possibility of damage to the lens?

Aug 10, 2006 | Olympus FE-110 Digital Camera

Not finding what you are looking for?
Kodak EasyShare MD41 Digital Camera Logo

Related Topics:

884 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Cameras Experts

kakima

Level 3 Expert

102366 Answers

Tony

Level 3 Expert

2600 Answers

Greg Cann
Greg Cann

Level 3 Expert

1114 Answers

Are you a Kodak Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...