Question about GE Countertop Microwave Oven

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No power to unit

The unit does not have power. owned it for a year and 4 months. new. no problems. now it has no power. no lights. breakers are good. tried connecting in another outlet. no power.

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  • GE Master
  • 3,740 Answers

What has most likely happened is that somone slowly opened the door when the unit was operating without pusing the stop/pause button first. Doin this will cause the door interlock to blow the internal fuse as it is a design safety interlock to prevent the unit from operation with the door open.

Power plug unplugged

There is a 15A fuse inside the cabinet that must be replaced. Remove the cabinet screws 4 on the side and 6 on the back then slide the cover to the rear about 1/2 inch. Lift the rear of the cover up about 15 to 20 degrees and continue to pull the cover off.

Follow the power cord from where it enters the rear of the unit. The black power wire will terminate at the fuse block. Removed the fuse and replace it with an EXACT type replacement fuse. (buy 2)

If the fuse blows again there is another problem in the unit. If it works normally there is probably nothing to be concerned about. Just make sure that before opening the door you push stop before opening the door.

To re-install the cabinet cover graso the cover from the rear... holding the back of the cover up about 15 - 20 degrees and slide it back into place. Make sure to engage the side locking tabs with the front part of the chassis before installing the mounting screws.

Thanks for using FixYa.

Kelly

Posted on May 13, 2010

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I have over 20 years experience with microwaves and over 25 with all other electronics, and I'll have to say it sounds to me also like some kind of power surge "scrambling" its "brains".

Or possibly its power is being interrupted for a fraction of a second and having the same effect.

A microwave should really be on its own circuit breaker.

Microwave ovens, refrigerators, toasters, and electric ovens are very high current devices.

There are power line (mains) surges created when they cycle on and off.

If the microwave can't be on its own breaker, then maybe you can try a power strip with a surge suppressor, or better yet, a power strip with a surge suppressor and a built-in noise filter.

Or it may be that there is a subtle bad connection on the circuit board or at the fuse holder.

These kinds of problems are difficult to diagnose, and even harder to do remotely. Especially since I'm in the US! *grin*

I would strongly suggest that if you can't cure this with a surge strip or similar, please carefully document when and how it fails, then while it is in a failed state, open the door (to keep it from starting on its own) and call Sharp customer service at 1300 13 50 22.

Or you could visit here and click on Service Centre Location search.

You should have a one year warranty, so you should get in touch with a Sharp-authorized repair center.

An over the range type will include home visits in the warranty, but not if it's a counter top model.

You'd have to take that type to the shop yourself, and of course that would mean unplugging it, which would reset it, and the repairman may never see if fail.

If you wait too long, your warranty will be expired, so I'd get in touch with the shop.

Good luck.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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